Dev Tracker

Hello all,

First, thank you for the detailed reports. We have deployed a change that should detect when this is occurring and show an error message instead of proceeding with breeding. Long term, we want to address this in a way that simply always works correctly instead of sometimes showing a pop-up error message and requiring you to fiddle with the dropdowns. However, I hope this helps prevent the worst effects of this bug in the mean time. We will provide further updates if any more fixes are deployed.

Thanks again for your patience with this issue.

@CoyoteFlowers, as of today, you're still seeing and experiencing the lockup from Adobe ads?

@PyhrroTheAwsome, your friend just needs to send our Support team a message through Contact Us using an email address they have reliable access to. Support will take it from there. Thank you!

Edit: Whoops, a day late!

@picklez, @AtomicCosmos, thank you for your feedback. Our understanding is that the parent company that runs the ad network is working on an in-ad reporting framework. This framework will increase the accessibility of reporting ads as well as empower players to directly report bad ads to the network itself.


@plasmic, @Autumnmane, @stormiecx, that is not an ad we want either. Thank you for your reports.


@DriftingDreams, this should no longer be an issue. Adobe ads should no longer be running on the site until the network has addressed the problem.

sometimes I'm just a sleepy little guy after the holidays

@Chronicles, when you have a moment, can you try updating your profile picture again? Please and thank you!

@TomeKeeper, understood, thank you! I forwarded your report to the necessary people.

Hi @sporkbot! Thank you for your report. I want to let you know that you can directly send this report to Hiveworks now! https://hiveworkscomics.com/report-ad

@TomeKeeper, @Ceylar, we did hear back.

With the GDPR consent pop-up, it needs to either be rejected through 'Manage Options,' partially consented to through 'Manage Options', or the 'I Consent' button is selected. Whatever choice you want to make, it just has to be completed, not cleared. Clearing the pop-up is insufficient to create the necessary consent record for GDPR compliance.

For 14 days after that, it shouldn't pop back up. If it persists on the same device and browser and you haven't cleared your browser cookies during that time, please let us know and include the date, time, device, browser, etc when you do.

@Ceylar, home network, work network, school network, dynamic (changing) IP, mobile data, etc

The way we understand these pop-ups, the way they work is that no matter what you choose, a single cookie is made documenting that the website or ad network did their due diligence and presented you with your options. So a different browser, clearing your cookies, a different device, is a behavior that could trigger another pop-up before the two weeks. But if it's happening consistently on the same device, same network connection and IP, and same non-private or Incognito browser, something else may be going on.

We're also holding for information on whether or not clearing the pop-up is sufficient for their record keeping needs under GDPR or not.

@TomeKeeper, the persistent pop-up is due to GDPR compliance. Ad networks are obligated under GDPR to keep their consent records up to date. Whether it's full consent, partial consent, or no consent, they are required to have a consent record for each individual accessing the network from the EU and UK.

Our understanding is that players from these regions will be served this pop-up until they're completed. Once completed, the pop-up frequency will be every two weeks.

I understand and respect why you don't want to fully consent. I believe the 'Manage Options' button will allow you to complete the pop up the way you want to.


Edit: We are requesting additional information from the network about this. There's some confusion as to whether or not clearing the pop-up should count as creating the consent record or not. This GDPR consent pop-up is outside of our control, but we're working to get you as much information as we can.

Consent Pop-up

Hi everyone! The pop-up in question is part of GDPR compliance in the ad network. This is out of our hands. We apologize for the inconvenience.

For those of you experiencing the consent pop-up more than once every two weeks, we'll need some more information from you:

• Device type
• Browser used (please include version and if you're using incognito/private mode)
• Network type
• Are you clearing the pop-up or are you completing it via 'Manage Options' or 'I Consent'?

Reporting Bad Ads

The tech team over at Hiveworks has put together a page on how to report bad ads on any Hiveworks site or a site utilizing Hiveworks for ads, like Flight Rising. And now you can directly submit your bad ad reports to the Hiveworks tech team!

We'll be linking this page in the opening post of this thread too.

Thank you!

Hello @CattLovesCats! Just a quick heads up, your thread title was edited to bring it in line with our Forum Etiquette. Thank you!

@Chronicles, thank you! We've got our own test accounts, so we'll go through our internal process to confirm it's not on our end and then reach out if we think it might on the end-user side. If you're receiving automations from other sites using Zendesk, it's like something in our settings. Thank you for the heads up!

We have an update for our EU and UK players who are experiencing a new type of consent pop-up, specifically the large white box pop-up that has the Flight Rising logo at the top.

This new notice is part of compliance under GDPR. We've been informed that players from the EU and UK can expect to see this pop-up once every two weeks and that this frequency is industry-standard practice as it ensures that all necessary consent records are kept up to date. We hope this information helps to ease any concerns or confusion from seeing a brand new pop-up on the site. Thank you!

Hi @Chronicles, before we do anything like that, did you check your junk and spam folders/filters?

Hi @Chronicles, it depends on the category. Some are automatically logged and do receive an automated reply. These are categories receive a significant volume of tickets in general, so much so that our Support team wouldn't be able to process anything else like account recoveries, gem purchase issues, urgent harassment or content reports, etc. If you submitted something to one of these categories and didn't receive a reply, an automation isn't firing right.

I checked and I do see something from you in December, so I can confirm your ticket was received and logged correctly. I hope this information helps!

Ooh, yes, that's on me and my misread! My apologies!

You know what, after poking around the site, I'm not getting that option either. I'm not sure it's available on the end-user side for the Flight Rising specific side of Zendesk at the moment. That means we don't have a fix for you in the immediate moment, but I'll let you know when we do! Because I'm pretty sure it's supposed be available. @Chronicles

Hi @Chronicles, you can change your avatar in your Account Settings right here on flightrising.com! Click the arrow next to your username in the upper right panel that shows your treasure and gem count, Well Fed bonus, etc, then select "Change Avatar", and then pick your dragon!

Reviewing the thread, it does appear to have run its course and is now locked. Thank you everyone for your feedback, and have a good evening.

The update thread was locked for a reason, and this one is locked for the same reason. The matter has been addressed. Any suggestions regarding this issue and Roundsey or feedback should be sent to us directly through Contact Us. Thank you!

Hello everyone! We have an update for you on last week's Roundsey's Raffle Roulette and the top prize of a Kickstarter Gilded Crown.

We were aware that this particular raffle might lead to some players attempting to gain an advantage via multiple accounts use, or cheating. When the raffle awards went out, the top two winners were reviewed by the team to ensure the limited item and dragon did not go to an account that was violating our Terms of Use. When we say violating our Terms of Use, we mean either to try and win the raffle via multiple accounts or otherwise engaging or has engaged in certain Terms of Use violations.

Unfortunately the winner of the Gilded Crown was found to be in violation of our Terms of Use. Their account was closed before the item could be collected.

One of our primary goals with Roundsey's Raffle Roulette was to provide a way to redistribute extremely limited or rare items, like our Kickstarter items. This means the winners of Roundsey's Raffle Roulette may be subject to review, and the winners of Kickstarter items are subject to closer scrutiny.

Since the Gilded Crown in the raffle for the week of January 5, 2024 was not distributed to a rule-abiding player, we would like to assure everyone that this item will return in a future raffle at Roundsey's.

We know this was a high value raffle prize and realize the results were frustrating and disappointing for our players who participated in the raffle. Thank for your patience while we reviewed the results of this raffle. We appreciate you.

Hello @MissAri! Thank you for your concern about your fellow-but-currently-inactive players! We do have security measures in place to protect those accounts from bad actors with password lists. Ensuring your Flight Rising password and the password for the email registered to your account are both unique and haven't been used elsewhere (now or in the past!) is simply best password practices—and doubly so if you're publicly posting about the perceived value of your account.


That is correct, playing the economy is a valid form of gameplay. But that's not what my comment was about or what I said.

First, playing the Flight Rising economy is not a 1:1 parallel to real world capitalism. Purchasing premium currency with real world money doesn't place someone above the rules, those who cheat the system for advantages over rule-abiding players permanently lose access to their cheated gains, and, well, Flight Rising is a game.

Second, taking the exploitative class system of real world capitalism and applying to our virtual world of dragons is iffy even with the best intentions, especially when you consider most people live their lives in the class their parents were in at the time of their birth. And in the case of Flight Rising, players have to wait until they're 13 just to join, some didn't have reliable internet for a time, or real life simply demanded prioritization.

Even unintentionally reinforcing a system of haves/have-nots in what should be a space to step away from these real world pressures leads to resentment, dismissiveness, and a split community. That's not fun or okay.

Being a power player is valid. Playing the economy is valid. Logging in to do your dailies and dress your dragons before moving on with your day is valid. None of these make someone and their account inherently lesser or better. That's the point.

Finally, no one is in trouble, no one has done anything wrong. We're fully aware this post went up with good intentions. I left this thread unlocked yesterday in case anyone who made it known their account has valuable items or large amounts of currency wanted to remove or edit their post. It appears that was a mistake. I will be removing these posts for account security reasons and locking the thread now.

And yes, I'm fully aware of the juxtaposition of my point with why I'm moderating the thread now. Accounting for bad faith actors exploiting information for security reasons != community building.

I always read "dragon capitalism" to be a tongue-in-cheek joke, not a concept taken and applied literally


Folks, please don't categorize yourself based on how much treasure, gems, or specific item types or dragons you do or don't have. Flight Rising is where you go to gene and dress up your dragons, collect shinies (or not-so-shinies if you prefer!), and breed your 2D png dragons to make more dragons because you and others like you really really really really really love dragons. Our game is as open-ended as it is so you can make your experience your own.

And, uh... if you've shared how "upper class" or "old money" your account is in this thread, please make sure the passwords for both your registered email and your Flight Rising account are unique and have never been used elsewhere.

@Arimwe, thank you for your reports. Hiveworks is already investigating. I am locking this thread as this isn't a bug in Flight Rising's code, but a rogue ad in the ad network that requires Hiveworks support. The correct places to report bad ads like this one is the Advertising Report Thread 2.0 and directly to us through Contact Us. Thank you!

CONTENT BUFFER.

To be fair, it's not usually 3 years that we sit on art!

The first year FR was around, we'd release items as soon as they were finished. That got hectic and made for inconsistently spaced updates and frazzled team members.

Now we usually work a few months in advance, though we'll sometimes hang onto content for a year or two. There's a few things that are created shortly before release, but for the comfort of our team members, we try and keep those types of deadlines as an exception, not a rule.

It's not inaccurate! If you hunt during next year's Drakeharvest, I promise that these scenes will still be potential drops!

That said... probably gonna go edit that text...

The banner image will need a hard refresh to show, but it was corrected too!

Will you dig around old sites and find new treasure, make a new friend, or battle and cause a scene in the new year?

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Coliseum Scenes
The Redrock Cove, Ghostlight Ruins, and Forbidden Portal venues in the Coliseum have gained new Scenes for your dragons to collect and apply! Each Scene drops from its respective venue, and is available as a rare drop from this point forward.

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Exploring New Vistas
Two new vistas are now available! Vista: Shoreline Serenity is available through the Gem Marketplace while Vista: Pottery is available through the Ancient Aerie dig site in Arlo's Ancient Artifacts.

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Fiona's Friends
Fiona has managed to acquire more familiars that she could use a hand in caring for. Those who manage to accomplish her feats may be worthy candidates!

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Crystalline Gala Skin Contest
The eleventh annual Crystalline Gala will begin January 28, 2024, and we're running a skin and accent contest in celebration Artists have until the end of the 25th at 23:59 server time to submit an entry! Click here for more information!

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Additional Updates

• The Aether gene error thread has been caught up and closed. We will take new reports on gene errors once all existing error threads are caught up and closed in early 2024.
• The Confirmed Gene Errors thread has been caught up and closed. We will take new reports on gene errors once all existing error threads are caught up and closed in early 2024.
• The genes page in the encyclopedia has been brought up-to-date with currently available genes.
• A bug preventing NotN Strange Chest achievements from activating has been squashed. Chests opened while this bug was active will still count toward the achievement goal.
  
  Read this bug thread for more details
• All news posts that contained the old item names for ancient genes have been updated so that their item tooltips should be visible.

Hiveworks says that their ad provider has put in a fix for this. We'll be monitoring to see if players continue to experience issues.

First things first, both our language and name filters have an industry-standard list as their backbones and are then added to over time based on the evolution of language and player choices/behavior.

We have genuinely no idea why this name is in the name filter. We performed both an internet search and a search of our own notes just in case someone did something terrible with that word as a name and nothing is coming up.

Barring something coming up to clarify why 'Fain' was initially part of or added to the list to start with, we've removed 'Fain' from the banned names filter. Our apologies for the confusion and thank you! @Shikoba