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Dev Tracker

A chronological record of developer forum posts and site updates.
1 2 3 4 5 6 7 ... 20 21
Familiars do not show in the tab.
Mar 24, 2021, 10:33:36
Forum Post | Bug Report Forums | By Mutron
@HenryTheArcher We are looking into this as it may be a problem on our end. Thank you for the report!
Marketplace Revamp
Mar 24, 2021, 10:27:30
Forum Post | Announcements & News | By Mutron
Cokebubble wrote on 2021-03-24 09:56:34:
Just a small thing, when hovering over the button to switch between marketplace types it says gem maketplace instead of marketplace :)

@Cokebubble Thanks, we have fixed this!
Status Update
Mar 23, 2021, 09:42:54
Site Status | By Mutron
Maintenance has concluded. Some pages may load slowly as players return to the site. We will be monitoring throughout the day.
Uhhh mods?
Mar 17, 2021, 06:42:35
Forum Post | Bug Report Forums | By Mutron
@Berun

If you click the Login button on a page that has you logged out, it should give you an option to refresh your session. You can also log out from a page where you are logged in, and log in again. This maintenance took less time than anticipated so you may not have hit a page that fully logged you out during that time!
Status Update
Mar 16, 2021, 15:15:14
Site Status | By Mutron
Maintenance has concluded. Some pages may load slowly as players return to the site. We will be monitoring throughout the day.
Status Update
Feb 26, 2021, 08:15:51
Site Status | By Mutron
Newly purchased gem delivery is currently experiencing delays for some players purchasing through PayPal. We are working to expedite gem deliveries as best we can. As always, if your gems do not arrive after 24 hours, please submit a ticket using Contact Us.
Status Update
Feb 05, 2021, 08:12:28
Site Status | By Mutron
Newly purchased gem delivery is currently experiencing delays of up to several hours for some players purchasing through PayPal. We are working to expedite gem deliveries as best we can. As always, if your gems do not arrive after 24 hours, please submit a ticket using Contact Us.
Virus-like Bug in Coliseum? (Updated)
Dec 29, 2020, 10:31:12
Forum Post | Bug Report Forums | By Mutron
Hello all, we have made some changes to the way the Organize Party page communicates with our servers. This change specifically affects the act of modifying your Coliseum party (adding/removing/rearranging dragons). We hope this will fix the issue you're experiencing (Norton generating a false positive) as a result, and without requiring you to manually whitelist Flight Rising. Please let us know if this has improved things for you or not. We understand this has been a very frustrating issue interfering with many players' enjoyment of the Coliseum during Night of the Nocturne and we want to thank you for your patience as we work towards a solution.
Status Update
Dec 15, 2020, 13:04:52
Site Status | By Mutron
Maintenance has concluded. Some pages may load slowly as players return to the site. We will be monitoring throughout the day.
Status Update
Dec 08, 2020, 18:12:57
Site Status | By Mutron
PayPal gem purchases are tentatively enabled again. We will be monitoring to see if errors continue to occur. As always, please send a Contact Us ticket if gems do not arrive within 24 hours of purchase.
Status Update
Dec 08, 2020, 16:02:31
Site Status | By Mutron
PayPal gem purchases are temporarily disabled due to intermittent technical issues on PayPal's end. If you received an error message during a purchase recently, please rest assured that you will either receive your gems or you will not be charged. Credit Card gem purchases remain unaffected.
Hunger Incremented Slower Than Usual
Dec 07, 2020, 18:37:43
Forum Post | Bug Report Forums | By Mutron
Hello @quinnelope -- Thanks for the report. I think this is a side effect of us feeding players' dragons after the maintenance ended today. Since even dragons on inactive accounts were fed, we have many more dragons to "tick down" now than previous to the maintenance. The time it takes should eventually normalize again with time!
can't log onto tidal trouble
Dec 07, 2020, 13:33:01
Forum Post | Bug Report Forums | By Mutron
@Lutnik We found the root cause of the problem and we ended up having to restart the game again. It should be good to go now! Thanks for the heads up, regardless!
Status Update
Dec 07, 2020, 13:32:00
Site Status | By Mutron
Runestones of the Arcanist, Shock Switch, Jigsaw and Tidal Trouble had to be restarted due to a misconfiguration. We apologize for the interruption to in-progress games.
can't log onto tidal trouble
Dec 07, 2020, 12:38:35
Forum Post | Bug Report Forums | By Mutron
@LLHBBB @Lutnik @Ruirik I think this is fixed for the time being, but let me know if it stops working again. Thanks for the reports!
can't log onto tidal trouble
Dec 07, 2020, 12:31:29
Forum Post | Bug Report Forums | By Mutron
Thanks for the report, we are looking into it!
swiftbrood boon error?
Dec 07, 2020, 10:12:59
Forum Post | Bug Report Forums | By Mutron
@ChekhovsGunman It could be that they were born at different times on the same day -- for Swiftbrood the first cooldown requirement is calculated down to the second rather than rounded to the day. Try again a little later in the day and it should work!
artifracture bugging out?
Dec 03, 2020, 09:29:29
Forum Post | Bug Report Forums | By Mutron
@neutrinope @SnakeJobs I believe we have fixed this issue, let me know if it is fixed or not for you!
artifracture bugging out?
Dec 03, 2020, 09:24:50
Forum Post | Bug Report Forums | By Mutron
Hi @neutrinope @SnakeJobs -- We're looking into it!
swipp's timer is off
Dec 03, 2020, 09:21:25
Forum Post | Bug Report Forums | By Mutron
Hello @October - I think this is fixed now, thanks!
Swipp Refresh Issue After Server Mi.
Dec 03, 2020, 09:08:00
Forum Post | Bug Report Forums | By Mutron
@Pyracantha @Knucklepuck I believe we have fixed this issue, thanks for the reports!
Swipp's Swap stand glitch
Dec 03, 2020, 09:07:31
Forum Post | Bug Report Forums | By Mutron
@ash233 I think this should be fixed now! Thanks for the report.
Swipp at 0 and refreshing messages.
Dec 03, 2020, 09:07:13
Forum Post | Bug Report Forums | By Mutron
Hello all, this should be fixed now! Thanks for reporting it!
Veilspun cooldown bug?
Nov 12, 2020, 20:14:22
Forum Post | Bug Report Forums | By Mutron
@Orianel @Insani Dragons that got the 25-day cooldown should be fixed now!
Veilspun Breeding Cooldown
Nov 12, 2020, 20:12:19
Forum Post | Bug Report Forums | By Mutron
@SquidMage @Chrisondra

We have done our best to track down the Veilspun dragons that got the 25 day breeding cooldown instead of the 20, even those that used a Swiftbrood Boon. I believe the dragons you both linked to are correct now. Let me know if something still looks off. Thanks!
Status Update
Oct 30, 2020, 08:09:42
Site Status | By Mutron
The issue causing newly purchased gem deliveries to be delayed has been resolved.
Status Update
Oct 29, 2020, 10:31:05
Site Status | By Mutron
Newly purchased gem delivery is currently experiencing delays of up to several hours for some players. As always, if your gems do not arrive after 24 hours, please submit a ticket using Contact Us.
Virtual Stacks Bug
Oct 23, 2020, 23:17:23
Forum Post | Bug Report Forums | By Mutron
@skyhillian

When you say it works when you send one or two at a time, where are you sending them? Or, put another way, what button or link are you clicking that is resulting in the problem? Do you get an error message?
Hatching egg always shows female?
Oct 23, 2020, 19:18:48
Forum Post | Bug Report Forums | By Mutron
@Sanctify

Thank you for the report! This should be fixed now, let us know if you have any further trouble with it.
Slow loading times
Oct 23, 2020, 14:14:44
Forum Post | Bug Report Forums | By Mutron
@yukitsukihana

While I'm sorry I don't have an immediate solution to your issue, I wanted to share some information we have on it. One of our team members has been encountering the same issue starting at the same time, and we spent a fair amount of time investigating. In their case, it appeared to be a networking issue in the Internet infrastructure between our hosting provider and them, so there is not a lot we can do about it. It does seem to be improving slowly although it is still an intermittent issue. I am hopeful that it will be resolved in the near future.

Sorry we don't have a quick fix for this one but I hope that helps some!
Hoard help box popping up every time
Oct 22, 2020, 17:44:28
Forum Post | Bug Report Forums | By Mutron
@GeckoWithATophat @Auratracey

If you click through to the last page of the tutorial pop-up using the right arrow button on the bottom right, reach the final page of the tutorial and click the checkmark button in the bottom right, the pop-up should go away for good. Apologies for the frustration!
Can't Eternally Youthful-ize Hatchlings
Oct 22, 2020, 11:20:02
Forum Post | Bug Report Forums | By Mutron
@Marabis

You should be able to apply Scroll of Eternal Youth to a hatchling now.

For the time being, Eternally Youthful dragons will not be filtered out from the dragon picker when using a Scroll of Eternal Youth. It will not let you use the scroll on one of these dragons if you try to apply it, but they will still be in the dragon list.

In a future update we will make it so Eternally Youthful dragons are filtered out from the list in that scenario.
Can't Eternally Youthful-ize Hatchlings
Oct 22, 2020, 11:08:29
Forum Post | Bug Report Forums | By Mutron
@Marabis

Thanks for the report, we are working on fixing this!
Hoard Stack Sizes Skins
Oct 22, 2020, 07:40:57
Forum Post | Bug Report Forums | By Mutron
Hi @Forumsdackel

We will look into this, thanks for the report! Do you happen to have any other filters active or just the single stack one?

I have taken the feedback regarding stack filters on the skin tab back to the team.
Hoard Stack Sizes Skins
Oct 22, 2020, 07:21:05
Forum Post | Bug Report Forums | By Mutron
Hi @Forumsdackel

What does it show you when it doesn't load? Does it give you any kind of an error? If you happen to be able to take a screenshot that would be helpful but otherwise a description will help.

Currently the single/partial/full options for that filter refer to stacks of quantity 1, 2-98, and 99, but it shouldn't stop loading no matter what you select, unless of course you have none that match that filter.

Thanks!
Missing familiar
Sep 15, 2020, 08:54:10
Forum Post | Bug Report Forums | By Mutron
Hi @SweetSatyr , did you purchase them on the Auction House? You should be able to see an accurate record of your purchase history under Auction House -> Activity -> Recent History. Can you let me know if anything looks amiss there?
Silhouette Change Oopsies!
Sep 15, 2020, 06:36:52
Forum Post | Bug Report Forums | By Mutron
@sSix @DobbyisFree Sorry, this was just a visual error, this should be fixed now! Let me know how it is working now.
Silhouette Scroll Preview secondary basi
Sep 15, 2020, 06:36:01
Forum Post | Bug Report Forums | By Mutron
@SanctumAngelus I believe we have fixed this, thank you for the report!
Silhouette Scroll Preview secondary basi
Sep 15, 2020, 06:32:09
Forum Post | Bug Report Forums | By Mutron
@SanctumAngelus We are looking into this, thank you!
Energy being topped off problem
Sep 14, 2020, 10:45:39
Forum Post | Bug Report Forums | By Mutron
Hello @iiSwizzle -- That is just a visual effect where the cached meter has not caught up to your dragons being fed. If you feed your dragons (which should cost 0 food points as they are all fed) it should update!
Status Update
Sep 14, 2020, 10:21:56
Site Status | By Mutron
Maintenance has concluded. Additionally, all dragons have had their energy topped off.
Status Update
Sep 11, 2020, 10:08:49
Site Status | By Mutron
The site will undergo a scheduled maintenance on Monday, September 14th at 07:30 Server Time. As this maintenance is to perform critical site infrastructure work, the website will be unavailable for approximately 90 minutes.
Status Update
Aug 10, 2020, 12:49:45
Site Status | By Mutron
Our Gem Purchase page has been upgraded! These changes are now available to all players. For more information about this upgrade, click here.
Status Update
Jul 14, 2020, 08:58:46
Site Status | By Mutron
Maintenance has concluded. Some pages may load slowly as players return to the site. We will be monitoring throughout the day.
Status Update
Jul 11, 2020, 20:49:04
Site Status | By Mutron
We are seeing delays delivering gems for some gem purchases. At the moment, this appears to be due to a problem with PayPal's systems. We are currently monitoring the situation.
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