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Dev Tracker

A chronological record of developer forum posts and site updates.
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Questions? Concerns? Discuss!
Jan 20, 2014, 11:45:14
Pisces wrote on 2014-01-20 11:39:56:
when are battle stones going to work

they have been a known issue for months and its kind of a big deal

@Pisces, due to Akiri's accident and recent events, bug fixes have been delayed. I will relay this concern to the developers for you.

@Groovie, at this time no, I do not. I will pass that along, though!

@Taarnfalk, as per the Terms of Use, dragon lending and nest lending are not supported. For items, we are looking into a secure method for item trading!
Questions? Concerns? Discuss!
Jan 20, 2014, 11:38:41
Roccy wrote on 2014-01-20 11:36:25:
@Aequorin Is there any news on the progress of the optimizations that were being worked on?

@Roccy, the optimizations were put on hold due to recent events. We hope to get those up and running sooner rather than later!
Questions? Concerns? Discuss!
Jan 20, 2014, 11:32:48
Dragoness wrote on 2014-01-20 11:31:37:
@Aequorin
Can we ask questions here? Or did you want us to message them? :D

@Dragoness, ask away! I want to get feedback so I can address community concerns as fully as I can.
Questions? Concerns? Discuss!
Jan 20, 2014, 11:30:51
__________________________________________________________________________________ ___________________________________________________________________________________

_________________________________________________________________________________

A few notes I'd like to make or reiterate:
  • Release schedules/time tables are not something I am able to share. When I am given information to share with you, I promise I will do so.
  • Regarding bugs, the recent events of January combined with Akiri's hospitalization have delayed getting some things fixed. We want to get them fixed as soon as possible for you and are working on making that happen.
  • Regarding Suggestions, please continue to make use of Suggestions. You are more than welcome to post them here if they are included in your feedback, I just may not be able to give you a solid answer or any answer. I have still seen it and will be going through this thread in the future.
  • Regarding security, the security of Flight Rising and its player accounts is a constant topic in our meetings and we will never cease working to improve that.

If I've missed your question, I apologize. If I can chat with you about a concern or question, I will!

___________________________________________________________________________________

As your Community Manager and as a part of the Flight Rising team, I want to gather feedback, answer what questions I can, and get to know you.

I will be here for a better part of this afternoon, ask away, feedback-away, I'm listening. Talk to me, help me assist you as best I can.

Community management information

Off-site communication

If you feel I have not answered your question, please rest assured I am taking notes of every issue brought up. I will have this thread bookmarked so I can go through it in the future.
Community Updates + New Enemies
Jan 20, 2014, 11:24:27
Hello @Paintedwings, they're shipping out all this month and everything will be out in the mail before the end of January. Several dozen are already on the way to our fine backers!
Community Updates + New Enemies
Jan 20, 2014, 11:15:25
@Dragoness, twitchy will revert back to my personal play account. :)
Community Updates + New Enemies
Jan 20, 2014, 11:11:40
Dragoness wrote on 2014-01-20 11:08:28:
@Aequorin
Question: Are you twitchy or someone new? I just ask 'cause twitchy still has an account here and I didn't know one person could have two accounts xD

@Dragoness, Administrator level accounts do not function the same as player level accounts, we cannot use these accounts for playing the game.
Community Updates + New Enemies
Jan 20, 2014, 11:00:59
Our new mods are wonderful, congratulations to @Loddie and @Ravette!

Congratulations to @Amalythia, perfect lady for the position of Senior Moderator! I leave the mods in your capable hands! ♥

@Mayana, @Ara, you are wonderful!

I love my mods, what can I say? ♥ ♥ ♥

And I cannot wait to get started with all of the players, working together to make this community even awesome-r!
Community Management & Help
Jan 20, 2014, 10:56:53
Forum Post | Help Center | By Aequorin
As your new Community Manager, I want to reach out to the community and let you know I am here to help!

I will:
  • Assist with customer service issues
  • Help you have the best possible Flight Rising experience
  • Ensure that you, the player, are as informed as possible

Customer Service:

Please feel free to use this thread to let me know about delayed customer service requests. If you have been waiting or have waited for more than two weeks, please post here with the date you sent in your request. Please use this thread for questions and customer service concerns; please avoid off-topic discussion.

This thread is for delayed requests only, please send new requests through Contact Us before utilizing this thread.

To help me help you, I respectfully request players do the following when seeking customer service:

  • Submit through Contact Us with the email registered with Flight Rising
  • Title the submission clearly and include all details regarding your issue
  • If after two weeks there has been no response, please post here

Forums:

You will find me primarily in Flight Rising Discussion and Help but I will be floating in all forums, keeping an eye out for players in need.

Our moderator team now covers:


If your Flight is not covered and there is a situation or Guidelines violation happening in your forum that requires moderator intervention as soon as possible, you can privately message me and I will investigate as I am able to view all Flight forums.

Communication:
  • Please direct all questions, concerns, and pings to Aequorin. twitchy is my personal play account once again and I am unable to help you on that account the way I can as Aequorin.
  • You can follow me on tumblr. From here I will be tracking posts and replies by the main blog, Undel, and Xhaztol and making sure those replies make their way to the forums.

I am so excited to be here, to help you, to help our wonderful creative community grow and flourish!


edit: link fixed!
Community Updates + New Enemies
Jan 20, 2014, 10:55:21
mon_jan_20.png


We have some exciting community news to deliver! Today Flight Rising welcomes its first Community Manager, Senior Moderator, and expands its Moderator team by two! Harpy's Roost also calls home to some new denizens...


aequorin.png

Today marks the first expansion for the Flight Rising administrator team. We would like to welcome @Aequorin in as our dedicated Community Manager! You may be familiar with Aequorin under her previous moniker, twitchy, in her role as a moderator. Aequorin brings with her a wealth of experience in assisting the community, and vigor in helping increase and improve how we interact with all of you through the website and our various social media outlets. We are very excited for her to have joined the team!

amalythia.png

We would also like to congratulate @Amalythia on her promotion as our Senior Moderator. Amalythia has proven to be exceptional in her ability to manage, advise, and innovate how the site is moderated, and we are looking forward to all that she can bring to the role.

ravette_loddie.png

Additionally, we would love everyone to give a big welcome to our two newest moderators, @Ravette and @Loddie. They will be sporting the above avatars around the forums, and are very ready to begin helping out the players. Thank you for volunteering!


New Enemies
Cardinal and Blue Tang hippogriffs are now patrolling the heights of Harpy's Roost. A lucky few may befriend these capricious creatures.

Blue Tang Hippogriff Cardinal Hippogriff

Bug Fixes & Other Updates
  • A number of security changes have been implemented over the last week to protect against outside attacks, and to improve password security.
  • A global password reset has been performed to further enforce this security. If you are just logging in for the first time since these changes, you will be prompted that your password is invalid, and you will simply need to use the Lost Password form to reset it.
  • The following gene colors have been corrected:
    • Coatl M - banana underbelly
    • Coatl F - teal underbelly
    • Tundra F - Green underbelly - beige underbelly
    • Mirror Hatchling - rose stripes
    • Mirror M - rose tiger
    • Guardian F - stripes genes redone w colored lines.
Mini Poll: Coliseum Egg Drops :D
Jan 20, 2014, 04:55:10
The drop rate of eggs in the training grounds is not superior to other venues. People are farming there more frequently, so it's skewing the results. :)
??? What is this about Holiday Items-
Jan 19, 2014, 13:24:55
Forum Post | Help Center | By Xhaztol
@Fannish

I apologize if you feel that we have not been communicating this well. We are always working to be as transparent as possible. To clear everything up, here is our official response on the question, and it will be made available in the holiday encyclopedia article for everyone to read so they don't have to go hunting in forums, like you had mentioned:
  • Specialty Apparel (like Boneyard Tatters, Sunchaser Jewelry) will be retired and new apparel will replace it each year.
  • Familiars will be retired and replaced each year.
  • The slot that is presently occupied by the jeweled armband apparel will be retired and replaced each year.
  • The elemental rune emblem apparel will remain consistent and available every year.
The above echoes our most recent correspondence on the topic, but I understand that it can cause considerable frustration to not have that information readily available. I am very sorry.
Global Password Reset
Jan 18, 2014, 16:22:26
tinkering.png

Attention:
If you are logging into Flight Rising for the first time since January 18th, it will be necessary to change your password via the "Lost Password" form. You can access this form by clicking here.

Please read the full announcement and instructions in this newspost. Thank you.
Unnatural amount of 3 egg clutches!
Jan 17, 2014, 20:28:50
Forum Post | Bug Report Forums | By Xhaztol
Thanks for linking that, @ErisLordFreedom ! Looks like this is simply a case of bad luck; I'm sure it'll happen for you soon!
Scroll bars not scrolling
Jan 17, 2014, 20:27:11
Forum Post | Bug Report Forums | By Xhaztol
Can you guys tell me what browsers you were using when this happened? And if it occurs the same way in any other browser? Is it happening now?
Vanishing Apparel from Inventory
Jan 17, 2014, 20:24:56
Forum Post | Bug Report Forums | By Xhaztol
If either of you can confirm which apparel got overwritten during the issue, feel free to send me the duplicate and tell me what was lost, and I'll be happy to help you out. :)
4 Bonepreists, not enough XP?
Jan 17, 2014, 20:23:41
Forum Post | Bug Report Forums | By Xhaztol
Can you tell me the level spread of the dragons in your party? Keep in mind that if some are far outleveled for the area, EXP output will be decreased.
Auction House issue
Jan 17, 2014, 20:20:11
Forum Post | Bug Report Forums | By Xhaztol
Auctions expire naturally once an hour. This is to improve performance. If you notice anything like this again, give it one hour and the auction will take care of itself. :)
Thanks again!
Jan 16, 2014, 09:52:40
@choo drew this lil familiar! So cute!
Coliseum talk
Jan 16, 2014, 09:33:49
As a heads-up, there is currently an issue where players who have trendmicro antivirus or who may be accessing Flight Rising from school or work may not be able to connect to the coliseum and fairegrounds. We are working to resolve this issue.
Update: State of the Site
Jan 13, 2014, 11:10:00
1-18-2014:
Greetings Flight Rising Community:

Since we have concluded maintenance we have noticed that some players have had their Flight Rising accounts compromised. We have been actively investigating this event. We thank you for all of your immediate and direct reports of these compromises; they greatly aided our investigation.

This is the information we know at this time:
  • Several players had their accounts compromised after we returned from maintenance.
  • At this time, we have no solid evidence of a data breach, but we now harbor a strong suspicion that in Flight Rising's first month online attacks may have been made against it that are causing the issues we are facing today. The users who were compromised were older users whose information may have been accessed prior to additional security measures that were added some time ago. We have issued a global password reset to ensure absolute safety.


What we are doing now:
  • Although already encrypted, we are adding extra security to user passwords.
  • In order to do so we will have to put the site into read-only mode for approximately fifteen to thirty minutes, with the potential for it to last slightly longer.
  • When we take the site out of read-only mode, all log-in credentials will be reset and you will be unable to log into your account until you change your password. To be as precautionary as possible, you will not be able to use a previous password.
  • To cover all bases: If you use the same password on other sites as you do for Flight Rising, we strongly recommend you change them. It is the best practice to use different passwords for each of your accounts.
  • This global reset is to protect users from the previous tech that was in place. Our investigation indicates that newer users should not be at risk.
  • Those who directly reported their accounts being compromised have been restored. If you have been affected and not reported it, please do so immediately via Contact Us.

We deeply regret this turn of events. When we launched Flight Rising we thought that we had taken enough security measures to protect the site from malicious attacks. We were wrong. We have since added and will continue to implement even more layers of security to further protect your account integrity.

We are committed to Flight Rising and our community and to ensuring a great play experience. We are learning from this situation and from our mistakes. We sincerely apologize to you, our players; without you we would not have the amazing community full of vibrant creativity we have today. You make Flight Rising all that it is, thank you!








1-16-2014:
We wanted to thank everyone for their support and patience while we worked on securing Flight Rising following the breach. From what we have gathered, an outside party seeking to damage the site gained access to an admin-level account. Over the past few days, we have been working closely with LightSky to run multiple tests and shore up any vulnerabilities that we could find. We apologize that this took as long as it did, but given that the safety and security of our users is paramount, we wanted to dedicate a proper amount of time to ensuring that situations like this do not occur going forward.

As we mentioned in our previous message, we have no reason to believe that any user passwords were compromised, and because gem sales happen on Paypal's website, absolutely no financial information was compromised. We will always stress personal account security, and still recommend that users change their passwords often, and use unique and complex ones for all of their different accounts.

The site is once again available for play, and we will be monitoring it heavily going forward. We ask that everyone remain very vigilant, and report any suspicious activity to us immediately and privately via the Contact Us form.

At the time of opening the site, everyone will likely notice the following changes:
  • All dragons have been fed to full energy.
  • All players have had their clan energy bonus meter maxed out so that they may start accumulating bonuses immediately.
  • All players have received a food point increase of 200 for each food type.
  • All nests have had full incubation and will be ready to hatch immediately.
  • All players will have a special limited familiar, the Golden Bantam Fangar, waiting for them in their inventory.
Golden Bantam Fangar

2577.png

Additionally, we wanted to provide an update on Akiri. He is doing much better, and is on the other side of his surgeries. He's been moved to a rehab facility where he will begin the process of physical therapy to strengthen the parts of his body that were injured. I had the pleasure of visiting him as a surprise and he was in great spirits, and looked better each day.

We appreciate the constant stream of support and understanding in what has shaped up to be quite a bumpy start to 2014, and are looking forward with optimism and excitement.




1-13-2014:
We have cause to believe an outside party gained access to a FR administrator's account. At this time, we have no reason to believe user passwords have been compromised, but this does not mean that it is not recommended to change your passwords often. In the event that you may have used the same password for both your FR account and your e-mail address, we recommend performing password reset on your FR e-mail account just as a personal precautionary measure.

We are disappointed that someone would seek to attack the site in this manner, but will not rest until we have found a resolution for it. We will notify the community immediately when we discover any additional information. We are sorry for this situation, and want to assure you we will be taking every avenue we can to address it.

Updates
  • 21:44: Flight Rising will likely not be available tonight. We are in the twilight period of the security work, but have a few more things to wrap up before we can be ready to open. We will make an announcement if anything changes, but appreciate everyone's patience and commitment in the mean time. Thanks again, and have a wonderful night!
  • 10:04: Good progress is being made. We are continuing to work throughout today with hopes of opening the site soon after everything is finished.
  • 19:38: Flight Rising will be offline for the remainder of the night, and we will provide another update tomorrow morning as we continue. While this process is proving to be long and tough, we will continue until it is finished, as we want to get Flight Rising back into your hands as soon as humanly possible. Thank you for your support and patience!
  • 09:28: The team is continuing to work today and will keep everyone posted on the progress. Thank you for your patience and support.
  • 22:56: We wanted to provide another update. Although there is not much more information to report, we are continuing to focus entirely on getting the site in a secure state to reopen as soon as possible. We will provide another update tomorrow morning, and we hope everyone has a good night.
  • 16:43: The team is still working hard on the issue, but we unfortunately do not have an ETA yet. Thank you for hanging in there while we tackle this important issue.
Leis & Boreal Wood Skins
Jan 12, 2014, 04:43:14
Forum Post | Announcements & News | By Undel
@SuzukiAyako @Niverdia These guys are now part of the regular stock rotation, so you'll have more luck getting them in the long term if they're something you are interested in using on your dragons. It's just a bit difficult at the moment because the second they stock, everyone snaps them up because they're new!
Leis & Boreal Wood Skins
Jan 12, 2014, 04:23:51
Forum Post | Announcements & News | By Undel
flowerlei.png

The last of the floral shipments have arrived; the vendors at the Flight Rising marketplace have begun unpacking beautiful preserved leis for dragonkind. Leis are now stocking in the treasure marketplace.

Daisy Lei Black Tulip Lei Marigold Lei Red Rose Lei Sakura Lei Violet Lei


Coliseum Skins
The monsters of Boreal Wood are now very rarely dropping boreal-themed skins. Unlike our holiday skins -which have remain in the coliseum for only a week- these drops are going to remain in the coliseum for the long-haul. Good luck collecting them! Thanks to @CinnamonThief @Raikdow @PaperD @Booster @Malis !
Boreal Crate 2566.png 2567.png 2568.png 2569.png 2570.png

2566.png 2567.png 2568.png 2569.png 2570.png
Breeding Bug?
Jan 10, 2014, 18:52:29
Forum Post | Bug Report Forums | By Undel
There's a catch that prevents the breeding from actually happening.
Auction house ghosts?
Jan 10, 2014, 18:51:51
Forum Post | Bug Report Forums | By Undel
They should clear up in an hour or two. :)
Coatl Exalt Bonuses
Jan 10, 2014, 18:44:54
Yeah, RNG pulled coatl up. We saw that in the morning
Facepalm.gif

Of course, even this early in their release I'm sure there's gonna be a goober or two who's going to exalt coatls because they can. There's not really a monetary gain in it, as even odd-ball color combos are still selling for much more than the exalt bonus this early in the breed's life cycle.
Flower Crowns
Jan 10, 2014, 18:40:49
Forum Post | Announcements & News | By Undel
Jac wrote on 2014-01-10 18:37:26:
Such beautiful skins! My fav is the blue wildclaw, I might just have to buy a wildclaw to wear it if I ever get hold of one. All the skins are great :)

The entries for the coliseum contest were wonderful! (We hate judging these things, haha. How to choose!?!?)
I am NOT the best around!
Jan 10, 2014, 18:34:43
Its been bumped three times so far. ^_^ Once in the last week.
I saw one!!
Jan 10, 2014, 18:30:10
Sochitelya wrote on 2014-01-10 13:01:18:
I got a Daisy crown in a chest. That's the only time I've seen one. :D

Depending on item level/chest level rarity, the lower star ones have a possibility of appearing in some of the chests.
FR Tumblr Directory...tumblr.
Jan 10, 2014, 18:27:04
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