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Dev Tracker

A chronological record of developer forum posts and site updates.
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Questions? Concerns? Discuss!
Jan 21, 2014, 10:11:28
Hello everyone! I have one request going forward: I will regularly check this thread for any questions or concerns, there's no need to ping me in this thread. That frees me up to find and respond to pings in other forums or threads.

Yes, my pings are currently on. ♥


Quote:
I understand if you cant answer this XD but do you know or can you say if there are any plans in the future for adding more levels and areas to the Coli? Because I think it would be really cool owo

@Roccy, unfortunately that falls under "release schedules" and I have no information to share regarding that. I apologize.
Community Management & Help
Jan 21, 2014, 10:03:04
Forum Post | Help Center | By Aequorin
hopestove wrote on 2014-01-21 09:57:25:
@Aequorin
I do not have TrendMicro antivirus nor do I access from home or school

@hopestove, are you accessing Flight Rising from your place of employment?
Off-site Communication: update 08/07/14
Jan 21, 2014, 09:50:25
reddit summary

1.21.14
Off-site Communication: update 08/07/14
Jan 21, 2014, 09:49:38
Facebook Summary
Off-site Communication: update 08/07/14
Jan 21, 2014, 09:49:00
tumblr summary

1.21.14
1.26.14

1.27.14

1/28/14
2/4/14
Quote:
I would also like to be completely clear that we are well aware that the situation surrounding checking for inbreeding is not fun, not intuitive, and is causing a lot of frustration. We do have definite plans to address this exact issue within the site with a tool you guys can use once Akiri is back in the saddle.
In the mean time, we would like to ask that the off-site method not be used to help prevent potential extra stress being placed on Flight Rising's resources.
Thank you for understanding, guys.

3.30.14

05.27.14


05.28.14
05.29.14


08.07.14
Off-site Communication: update 08/07/14
Jan 21, 2014, 09:48:42
Hello Flight Rising!

We've heard your concerns about the lack of communication regarding off-site information not making its way to the main site and I would like to address that.

Going forward, I will update this thread with Flight Rising information posted on tumblr, reddit, Facebook, and Twitter.

You can follow me here on tumblr. This is the account I will be using to track Xhaztol, Undel, and the official Flight Rising tumblr, please understand if I don't follow you back, it's nothing personal. I want to make sure I don't miss any of those updates that happen on tumblr.

Thank you and I look forward to working with all of you to help Flight Rising grow!

edit: link fixed!
Community Management & Help
Jan 21, 2014, 09:38:20
Forum Post | Help Center | By Aequorin
@hopestove, I understand your concern. Right now we are working through the emails and requests sent in from the global password reset.

Regarding the Coliseum, there is a known issue with the Fairgrounds/Coliseum and both TrendMicro Antivirus and school/work connections. I'm making a note of this to discuss later with the team, thank you! ♥
Community Updates + New Enemies
Jan 20, 2014, 21:47:50
Forum Post | Announcements & News | By Undel
@ZanaDragonhart She may use the contact form to send us an e-mail. We'll get her sorted out! Apologies for the trouble.
Hippogrifs not dropping loot?
Jan 20, 2014, 21:34:23
Forum Post | Bug Report Forums | By Undel
Our apologies for the lack of drops. They should be functioning once more. :)
Community Updates + New Enemies
Jan 20, 2014, 19:51:52
Alphaeon wrote on 2014-01-20 19:04:45:
It might be worth noting that Aequorin's profile is not properly linked to in the credits...clicking her name leads to Xhaz's profile. :^)

This should be fixed now - thanks for the good eye! ;)
Questions? Concerns? Discuss!
Jan 20, 2014, 17:33:12
Quote:
Will the Reddit Q&A ever be posted on a thread here or something? I don't particuarly want to go onto the Reddit site to read it, especially since I think it's blocked on my computer anyway - but I still want to see it, since I love being able to read what the FR team says about site issues and stuff o:

@Weiss, I'll see what I can do!
Delayed skin/accents orders? (11 days)
Jan 20, 2014, 17:28:39
Forum Post | Help Center | By Aequorin
@tec, we're still sorting through the many requests that have poured in the last few days. It may help to post your skin/accent concern here in this thread in the Skins forum. The artists check that one for Skin/Accent issues. Thank you!
Questions? Concerns? Discuss!
Jan 20, 2014, 17:21:55
Oh my goodness!
Quote:
so do you do customer support? because we've had a couple of people I know who had to wait ages for replies on their concerns, bugs or appeals and to get a message days or weeks later, and for some, never. i understand things are more higher priority than others but it's always nice to get a reply about being aware of these issues and some sort, without being lost in the depths. So maybe with you around it can become more speedy? :D

I am so sorry, I missed this!

@Xenobee, I will be handling community feedback, concerns, communication, managing the multi-media sites, and, yes, I will be assisting with the CS requests as I am able to.
Questions? Concerns? Discuss!
Jan 20, 2014, 17:15:32
@Kadaj, I apologize, I do not have answers for you at this time. What I can tell you is that I have passed these concerns on and I will be keeping them in mind. My job was created to ensure that your needs and concerns as a community are being heard and I take that commitment very seriously.
Questions? Concerns? Discuss!
Jan 20, 2014, 16:51:01
BatCrooks wrote on 2014-01-20 16:47:49:
@Aequorin Do you admins get to pick what familiar will be in your avatar?

@Batcrooks, yes! As do the volunteer moderators! I had a few choices before I settled on my glowing mouse!
Questions? Concerns? Discuss!
Jan 20, 2014, 16:44:58
Quote:
Where will the questions and answers going to be posted? just the quotes in this thread, or are you going to make up go to your tumblr, or will there be an official news post of some sort?

@clockworkmoose, all excellent questions. For today and maybe tomorrow I want to get a feel for where we're at, see what I can do and what can be done going forward.

@Ev4 - regarding the filter, I will look for your feedback. Regarding your security concerns, I can tell you that we take the security of Flight Rising and all player accounts very seriously, it is a regular topic in our meetings, and we will never cease working on improving that.

@Kadaj - I understand, hear, and appreciate the issue of eye color and I can pass it on for you but anything that involves the lending of dragons is an unsupported transaction per the Terms of Use.
Quote:
Onto my question, I'm curious when can we expect new encyclopedia entries? I'm really excited to see the articles for the four remaining dragon breeds. It's been a while since the last time we got a new entry.

@Gudny, thank you! And, yes, it is a promotion. At this time, I don't have a release schedule. I apologize.

Quote:
I don't have any real questions, just glad to know there will be someone ready to calm the lines. I look forward to hearing more from you.

@Foayasha, thank you! I look forward to working with all of you! ♥
Community Management & Help
Jan 20, 2014, 16:30:39
Forum Post | Help Center | By Aequorin
clockworkMoose wrote on 2014-01-20 16:13:43:
Okay, that is absolutely WONDERful to hear. I won't be following any tumblr blogs because I'd rather be spending time on the site than on tumblr or any other site, reading about this site, but a second question is: there are always hundreds of people online, but I highly doubt they all post in or even read the forums all the time. Will that thread be ever linked to as a reminder in news posts, or something that everyone sees whenever they log in to the site?

@clockworkmoose, that is an excellent question and something I've been thinking about myself!
Community Management & Help
Jan 20, 2014, 16:10:00
Forum Post | Help Center | By Aequorin
Hello @clockworkmoose! I will be using my tumblr to follow the Admin and official blog in order to keep track of such posts and relay that information back to the community if it has not made its way there.
Questions? Concerns? Discuss!
Jan 20, 2014, 12:49:53
@Kadaj, @Ev4, I'll need some time to compose responses.

Ev4, I had to do a quick edit for something that slipped past the filter. ♥
Questions? Concerns? Discuss!
Jan 20, 2014, 12:47:32
Quote:
Thanks for taking the time to do this! I really appreciate it, and I hope other users will remember to stay kind because you don't have to do something like this. Congrats on the new position!

@Sorikai, aww, thank you! ♥
Quote:
Is it possible that the Auction House might be searchable by color sometime in the future?

@BatCrooks, that is a suggestion and not anything I can answer definitively beyond we've heard you!
Quote:
One of my favorite neat little things was when the deity accounts would engage in their flights forum. Would you guys be willing to have people apply to be roleplayers on those accounts? That way busy admins and mods don't have to worry about staying active, which I assume was the problem in the first place.

Or a better question, what do you plan on doing with the deity accounts? I could see using them in some sort of site event where you have to coax information from them for certain plot points (:

@Jetblacksteel, that's very interesting, I'll keep this in mind! ♥
Quote:
Earlier you stated that new primary and secondary genes were in the works. Any idea of an ETA on those?

Also, any chance of implementing more color options for existing apparel say, soon?

@Areeyana, thank you! I don't have a release schedule to share. The team want these releases to be surprises and as we've all seen, sometimes life and unscrupulous people can intervene and set things back.
Questions? Concerns? Discuss!
Jan 20, 2014, 12:35:20
Quote:
Are there any plans for changing some of the Coliseum basics? I imagine there are others on this site like myself who have a variety of health problems which make it difficult to utilize the Coliseum. A feature to turn off the animations as one example.

@Alasdair, that is something I can ask the devs.

Quote:
Is there any way that the FR team can possibly figure out what that is about? There randomly not being any record of various purchases for multiple players sounds like a possible glitch/bug. Please note, I'm not trying to get my scatterscroll refunds or anything anymore. I just feel this is something that the FR team needs to be aware of and possibly look into.

@Vitalani, I hear you and I will bring this to Admin attention.
Quote:
Just a wonder. Is your promotion to Admin a full-time gig? Or perhaps part-time or, even as you were as a Mod - voluntary?

@Foayasha, I am now a member of the Flight Rising team as staff, not a volunteer.
Quote:
Do you have access to the admin e-mail address now that you are an administrator? Or is the access to that e-mail address (and to the submitted "Contact Us" forms) still restricted to Undel, Xhaztol, and Akiri?

@Dragoness, I am now staff and yes, I do. This is so that I can assist with some Customer Service issues.
Quote:
Oh! And when a thread is locked or deleted, will the moderator or administrator who took that action contact the poster to let them know why it was deleted? I'm not sure if that was answered before. I'm a big advocate of "let them know why so they won't repeat it again"

That has been the case for awhile now. A few have slipped through the cracks and I've tried to catch them. Yes, threads that are moderated will either have a reply or the player will be privately messaged. If this does not happen, please use the Contact Us form to provide that feedback.
Quote:
ANother question, have you implemented ANY of the optimizations lightsky has done? Or just put them on the test server?

@Pisces, unfortunately recent events have once again set that deployment back.
Quote:
Going off of this question, I've been wondering for a while, is there currently any way to express interest in a mod position?

@Alphaeon, we still have all the previous applications and new and current players are more than welcome to submit via Contact Us. @Amethyst, moderators are thoroughly vetted. That's what I can tell you at this time.
Quote:
I do have a question about skins and accents. Are we allowed to use premade brushes on them? I didn't see anything about it when I read the page on the skins page and wanted to clarify before I tried my hand at making some.

@Jumanji, pre-mades fall into the same realm as textures. If you want to use a brush, you need to create it yourself or use a default brush.

@finches, that's an excellent question and just inspired me on a way to organize art suggestions.
Questions? Concerns? Discuss!
Jan 20, 2014, 12:17:47
@Vyraal A lot of the questions are dependent on Akiri's recovery, and so no ETA is known. Items which are related to our content release schedule: We like to have some surprises for our updates. I can safely say that 2014 is going to see an increase in the rate at which updates occur, as a more aggressive release schedule is something we are pushing for. Hiring additional helping hands is a big part of that!
Questions? Concerns? Discuss!
Jan 20, 2014, 12:16:33
I updated my OP. I'm going to let these questions roll in and try to answer them in a format easier for everyone to read. I'm not ignoring you, I'm taking notes. :) ♥
Questions? Concerns? Discuss!
Jan 20, 2014, 12:09:03
Hey guys - we're getting this question a lot, so I'll try to clarify.

twitchy has been given an additional administrator-level account so that she can perform those functions on an account that does not touch the in-game environment or economy in any way. She is not using both accounts to play Flight Rising. This is essentially a shell account that does not function like a normal player account and is only used for updates and admin work.

She will be able to, when taking a break from community management, be able to use twitchy (which has been reverted to a normal account) to play and enjoy Flight Rising normally. At one point in the past, myself, Undel, and Akiri also had accounts for the sole purpose of playing the game, but running the site has become much too time-consuming to use them, heh.

TL;DR: The reason for the second account is to separate work and play. :)
Questions? Concerns? Discuss!
Jan 20, 2014, 12:05:30
@Vitalani, I don't have an answer now for you but I'm making a note of it to address later. As far as Adventure and crafting, Akiri's hospitalization has delayed a great deal. :( The Admin and devs are assessing priority as we speak.
Questions? Concerns? Discuss!
Jan 20, 2014, 12:04:08
@Amethyst, oh I see! My apologies, the questions are coming in fast and furious! My play account is well known at this point and I mostly just do my dailies at this point and share my dragons with friends. I like to breed for pretty colors and genes. I will keep your question in mind for maybe a future Q&A with the Flight Rising team!

@finches, there are Primary and Secondary genes in the works!
Questions? Concerns? Discuss!
Jan 20, 2014, 12:02:00
@Groovie, @Nightvale, @Vyraal, with Akiri out for the time being many things have been delayed and I don't have a timeline to give you. These issues require Akiri.

Regarding the reddit thread: You can view it here without a reddit account!

@fishspeakers, we don't have a date yet but we are absolutely opening up another registration as soon as humanly possible! We want the optimizations live to ensure as best as possible that both new users and existing users have a smooth transition period.

@Dragoness, essentially, if it is unreleased on the site, it cannot be discussed on site. The image you are referring to was not on a public streaming session. I hear your concern regarding the official information and I will discuss with the other Admin.
Questions? Concerns? Discuss!
Jan 20, 2014, 11:54:32
@BatCrooks, I understand. I have bred some dragons myself on my play account that would look so perfect with a different eye color. I unfortunately do not have any other answers for this issue at this time. Please do, however, continue utilizing Suggestions for these types of issues.

@Amethyst, yes!
Questions? Concerns? Discuss!
Jan 20, 2014, 11:50:48
@Dragoness, if the items are already dropping in game but have not been announced yet, discuss away! If they have not been and players have to be creative with urls or use other means to find items not yet deployed, we will remove the threads.

@Vyraal, Words on the Wind is something I will be working on!

@finches, we have no control over tumblr. Those issues need to be reported to tumblr Customer Support.

@Alasdair, I will be managing Flight Rising's multi-media, ensuring the Community is regular updated, overseeing the volunteer moderators, assisting with some Customer Service issues, and generally assist with helping the Flight Rising community grow and flourish.
Questions? Concerns? Discuss!
Jan 20, 2014, 11:46:42
@DragonSage, that is indeed my plan of attack. You'll see there is a sticky at the top of this forum where I plan on linking/summarizing all off-site communication.

@Jumanji, Admin level accounts do not function like regular player accounts.
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