Dev Tracker
A chronological record of developer forum posts and site updates.
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friend not recieving registery mail
Jun 09, 2013, 16:33:29
Forum Post | Bug Report Forums | By Undel
Hi Space!

Could your friend check their spam folder? We've had several e-mail services sending our registration mail directly to spam.

If that doesn't work, have your friend use this contact form and someone should get back to you shortly. We'll need their username, e-mail, b-day, and first and last name that they registered with. From there, we can manually look up their registration code and send it to them.
Not receiving purchased gems.
Jun 09, 2013, 15:01:44
Forum Post | Bug Report Forums | By Xhaztol
Please contact us this form with the following information:
  • Full Name
  • Registered Email Address
  • Username
  • Payment Method
  • Paypal Email Address

Very sorry for the inconvenience!
Unable to Equip Apparel
Jun 09, 2013, 14:56:42
Forum Post | Bug Report Forums | By Xhaztol
Hi, @Pirate --

I'm seeing Conray as having his goggles equipped. Does everything appear to be okay now?
Familiars in the Coliseum?
Jun 09, 2013, 12:50:55
Where can I see how many battles I've fought?

For statistics sake :)

I&#039;ve found: 0 eggs, 0 familiars :< I digged my only one...


We have stats like this in account settings, but none for battle.

Writing this down...
Bought Gems Not Received
Jun 09, 2013, 12:39:23
Forum Post | Help Center | By Undel
We&#039;re sorry about the wait.

Right now we&#039;re looking into the issue. Most likely it&#039;s google putting a hold on your payment. Flight Rising can only twiddle its thumbs as we wait for payment to clear. This is something that google does and not something Flight Rising has control over.

If you&#039;d like an admin to check on the status of your payment and confirm it&#039;s a holding issue, please use the contact form here. Include your account name and first and last name used to register/pay.

Thank you for your support. We hope to get this resolved quickly for you.
Gems - Transaction not gone through?
Jun 09, 2013, 12:32:06
Forum Post | Help Center | By Undel
Hello Train,

I&#039;m sorry about the hold-up! Most transactions go through instantly, but in some cases paypal puts a hold on the money for 3 days. This is something paypal does and not something that we have control over.

Please send a message to Akiri if you&#039;d like to have him check on the status of your purchase through paypal. Otherwise I&#039;d say you&#039;re probably one of the payments that got held by paypal and it should remove the hold and release the payment to us in 3 days (at which point your gems should be automatically delivered.)

Thank you for supporting Flight Rising! I hope that your gems arrive soon.
Bought Gems Not Received
Jun 09, 2013, 12:28:37
Forum Post | Help Center | By Akiri
This, right here, is why we ask for your real name during registration, just for those who wondered.
fights
Jun 09, 2013, 11:51:56
Forum Post | Bug Report Forums | By Xhaztol
Please keep all discussion about stalling Coliseum issues to this tracking thread so we can avoid forum bloat. Thank you very much for the report!

http://flightrising.com/main.php?board=bug&id=17943&p=mb
Battle isn't Ending?
Jun 09, 2013, 11:51:25
Forum Post | Bug Report Forums | By Xhaztol
Please keep all discussion about stalling Coliseum issues to this tracking thread so we can avoid forum bloat. Thank you very much for the report!

http://flightrising.com/main.php?board=bug&id=17943&p=mb
my android is displeased
Jun 09, 2013, 11:50:19
Forum Post | Bug Report Forums | By Xhaztol
This can simply be a limitation of the smartphone&#039;s hardware, as well. Thrage is working hard to improve mobile compatibility, though. Thanks for the report!
runestones of the glitches
Jun 09, 2013, 11:47:12
Forum Post | Bug Report Forums | By Xhaztol
We are currently tracking the Runestones timer issue in the following thread to avoid forum bloat:

http://flightrising.com/main.php?board=bug&id=19139&p=mb

Thanks!
Bug: RuneStones Of The Arcanist.
Jun 09, 2013, 11:46:38
Forum Post | Bug Report Forums | By Xhaztol
We are currently tracking the Runestones timer issue in the following thread to avoid forum bloat:

http://flightrising.com/main.php?board=bug&id=19139&p=mb

Thanks!
[T] Runestones Issues
Jun 09, 2013, 11:45:51
Forum Post | Bug Report Forums | By Xhaztol
Bumping for visibility.
Weird prices from Crim
Jun 09, 2013, 11:43:43
Forum Post | Help Center | By Xhaztol
Crim will always offer a minimum of 500 treasure. If the item itself has a treasure sell price higher than 500, she will double it.
[FIXED] Password Changing
Jun 09, 2013, 11:37:34
Forum Post | Bug Report Forums | By Xhaztol
This one is still begin looked into -- thanks, everyone!

@Akiri
Accepting Friend Request Problem
Jun 09, 2013, 11:32:15
Forum Post | Bug Report Forums | By Xhaztol
IE appears to be having issues with Friend Requests. Thanks for the report!
Check All/None Missing
Jun 09, 2013, 11:31:30
Forum Post | Bug Report Forums | By Xhaztol
We purposely did not include "Check All" and "Check None" in these sections of the hoard because of the value of items that are stored there. We wanted to make sure that you couldn&#039;t accidentally mass-sell these items by mistake. :)
Coliseum Clan Rankings gone.
Jun 09, 2013, 11:28:30
Forum Post | Bug Report Forums | By Xhaztol
More information about Versus Mode can be found here: http://flightrising.com/main.php?p=wiki&article=15
GemBond gene cost?
Jun 09, 2013, 05:56:25
Forum Post | Help Center | By Undel
It&#039;s now in the tables with a chance to randomly stock. Good luck!
Jigsaw resetting
Jun 09, 2013, 03:14:45
Forum Post | Bug Report Forums | By Undel
The games are constantly talking to the server and visa versa, so if there&#039;s an interrupt in internet you can get booted back to the main screen.
Coliseum: Enemy Placement
Jun 09, 2013, 03:12:11
Forum Post | Bug Report Forums | By Undel
Thanks for the report. Looks like I&#039;d entered in the coordinates for the enemies incorrectly. They should now be in the appropriate formation.
NPC Wolf Placement misalignment
Jun 09, 2013, 03:11:44
Forum Post | Bug Report Forums | By Undel
Thanks for the report. Looks like I&#039;d entered in the coordinates for the enemies incorrectly. They should now be in the appropriate formation.
Jigsaw - Treasure Reward Error?
Jun 09, 2013, 03:08:26
Forum Post | Bug Report Forums | By Undel
I believe you&#039;ll always receive the same amount for piece connections. It&#039;s just the bonus treasure that&#039;s affected by the streak.
Can't change my signature
Jun 09, 2013, 02:59:10
Forum Post | Bug Report Forums | By Akiri
When I read the post, I had an apostrophe. It was like lightning struck my brain.
Jigsaw resetting
Jun 09, 2013, 02:51:43
Forum Post | Bug Report Forums | By Akiri
Firefox, Windows 7. I could try playing on Chrome and see if it&#039;s just the browser or something related to the flash itself?

Plot twist: Flight Rising does not use flash.
Can't change my signature
Jun 09, 2013, 02:49:54
Forum Post | Bug Report Forums | By Akiri
APOSTROPHE! You just solved the bug for me. I&#039;ve made a change that should correct this. Thanks.
Replying to @Mentions
Jun 09, 2013, 02:35:36
Forum Post | Bug Report Forums | By Akiri
Thanks for the report. This issue is tied into a few others at the moment so it will take me some time to find an appropriate solution.
Post deletion
Jun 09, 2013, 02:34:38
Forum Post | Bug Report Forums | By Akiri
That&#039;s working as intended. The forum is such a data hog that I have to cut corners where I can, one of those corners is not identifying whether you are deleting the parent post or a sub post. This is an area I&#039;d like to improve, but only once I get a full gauge on the forum load.
A big thank you to our FR team
Jun 09, 2013, 02:30:12
We don&#039;t let the negativity get us down. We&#039;re happy to have had as little negativity as there has been actually. We know we&#039;re not perfect and we knew we would encounter problems around launch. We&#039;re just glad we&#039;ve had an overwhelmingly supportive community that has not only tolerated us through the issues we have faced through launch, but been supportive and understanding.

We definitely strive to earn the support you&#039;ve already shown us.
@Redthegamr
That&#039;s what I mean. They did a wonderful job and many of us really mean no harm and try to help them but sometimes when I browse the forum I get really sad about some user&#039;s behaviour. I wish I could do more to kind of support our team but I am living a bit too far away to bring them milk and cookies ;)

You&#039;d be surprised. We&#039;re actually spread out. However, we would never divulge the secrets of our hidden bunkers!
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