Browser:
Google Chrome
Connection Method:
Home Wireless
Device:
PC laptop
Steps that you took to resolve the issue:
I went back through my browsing history to the page I was last recognised as logged in on - just clicking on another page of the site seems to work sometimes but not others. Areas I am "logged out" of are the home page, messages, and world map, all others work as normal.
Browser:
Google Chrome
Connection Method:
Home Wireless
Device:
PC laptop
Steps that you took to resolve the issue:
I went back through my browsing history to the page I was last recognised as logged in on - just clicking on another page of the site seems to work sometimes but not others. Areas I am "logged out" of are the home page, messages, and world map, all others work as normal.
Browser:
FireFox
Connection Method:
Wired Home Internet
Device:
PC
Steps that you took to resolve the issue:
Cleared my cache, cookies, and attempted logging out and in again on the index page.
I am not recognized as logged in if I visit the following pages: Dragon Lair(once), Forum(once) Main Page(often) and Message page(every time switch on computer for day).
This only seems to happen if I don't visit the particular page after a number of hours(8 or more). If I log out and log back in I can go to the same pages over and over without an issue as long as I visit them every few hours. Otherwise same issue crops up again.
Browser:
FireFox
Connection Method:
Wired Home Internet
Device:
PC
Steps that you took to resolve the issue:
Cleared my cache, cookies, and attempted logging out and in again on the index page.
I am not recognized as logged in if I visit the following pages: Dragon Lair(once), Forum(once) Main Page(often) and Message page(every time switch on computer for day).
This only seems to happen if I don't visit the particular page after a number of hours(8 or more). If I log out and log back in I can go to the same pages over and over without an issue as long as I visit them every few hours. Otherwise same issue crops up again.
The issue I'm having is that FR logs me out every time I leave the site, despite checking the "Remember Me" box. This issue began when the site started going through optimization changes around Monday/Tuesday of this week.
Browser:
Google Chrome
Connection Method:
Wireless Home Internet
Device:
PC
Steps that you took to resolve the issue:
Cleared my cache from the past week. Not sure what else I can do, tbh.
The issue I'm having is that FR logs me out every time I leave the site, despite checking the "Remember Me" box. This issue began when the site started going through optimization changes around Monday/Tuesday of this week.
Browser:
Google Chrome
Connection Method:
Wireless Home Internet
Device:
PC
Steps that you took to resolve the issue:
Cleared my cache from the past week. Not sure what else I can do, tbh.
Browser:
Chrome
Connection Method:
Wireless Home Internet
Device:
Chromebook
Steps that you took to resolve the issue:
Cleared cache and cookies and logged in again. I am not recognized as logged in if I visit the following pages: Dragon Lair, Auction House, and the messaging center earlier too.
Browser:
Chrome
Connection Method:
Wireless Home Internet
Device:
Chromebook
Steps that you took to resolve the issue:
Cleared cache and cookies and logged in again. I am not recognized as logged in if I visit the following pages: Dragon Lair, Auction House, and the messaging center earlier too.
I've tried on two devices
Browser:
Google Chrome
Connection Method:
Verizon Wireless Home Internet
Device:
HP laptop
Steps that you took to resolve the issue:
Cleared cache, cookies, and history. Logged in and out multiple times. Today I was able to get into the lair section, feed my dragons, gather and such, but still can not access some pages on the trading post, fairgrounds, and coliseum, as well as some other pages.
Browser:
Google Chrome
Connection Method:
Verizon Wireless Home Internet and Cell Phone Data Connection
Device:
Nexus 5 cell phone
Steps that you took to resolve the issue:
Cleared cache, cookies, and history. Logged in and out multiple times. This one still logs me out if I go on any page but the Index.
I've tried on two devices
Browser:
Google Chrome
Connection Method:
Verizon Wireless Home Internet
Device:
HP laptop
Steps that you took to resolve the issue:
Cleared cache, cookies, and history. Logged in and out multiple times. Today I was able to get into the lair section, feed my dragons, gather and such, but still can not access some pages on the trading post, fairgrounds, and coliseum, as well as some other pages.
Browser:
Google Chrome
Connection Method:
Verizon Wireless Home Internet and Cell Phone Data Connection
Device:
Nexus 5 cell phone
Steps that you took to resolve the issue:
Cleared cache, cookies, and history. Logged in and out multiple times. This one still logs me out if I go on any page but the Index.
Browser:
Safari
Connection Method:
both wireless and cell phone data connection
Device:
iPhone
Steps that you took to resolve the issue:
Cleared cache, restarted browser, tried connecting and disconnecting to both wifi and cellular data, restarted phone, tried with "remember me" both checked and unchecked, but I still can't log in at all! I input my login information and click "login" and the page seems to load for a bit, but nothing happens, as if it didn't even registered the click.
On Chrome on my laptop everything is working just as it has been, however!
Browser:
Safari
Connection Method:
both wireless and cell phone data connection
Device:
iPhone
Steps that you took to resolve the issue:
Cleared cache, restarted browser, tried connecting and disconnecting to both wifi and cellular data, restarted phone, tried with "remember me" both checked and unchecked, but I still can't log in at all! I input my login information and click "login" and the page seems to load for a bit, but nothing happens, as if it didn't even registered the click.
On Chrome on my laptop everything is working just as it has been, however!
Browser: FireFox
Connection Method:
Wireless Home Internet
Device
PC
Steps that you took to resolve the issue:
Cleared Cache, reset computer. Didn't work. Restarted computer, virus scans, etc. Could log into index, and I think my lair from memory. Everything else, especially things that require you to be logged in claimed that I was not.
How I ended up resolving was signing into both
www.flightrising.com and
ww1.flightrising.com (I think, that's what I recall doing)
Now I have no real issues. But I haven't explored everything yet such as the Coli. Forums and messages are working now, as are notifications.
*edit*
Would also like to note that my iPad had no problems, as far as I could tell. I used it at uni to check up on my dragons to make sure they weren't starving, and I didn't get logged out or anything. (Apple, iPad, Safari).
Browser: FireFox
Connection Method:
Wireless Home Internet
Device
PC
Steps that you took to resolve the issue:
Cleared Cache, reset computer. Didn't work. Restarted computer, virus scans, etc. Could log into index, and I think my lair from memory. Everything else, especially things that require you to be logged in claimed that I was not.
How I ended up resolving was signing into both
www.flightrising.com and
ww1.flightrising.com (I think, that's what I recall doing)
Now I have no real issues. But I haven't explored everything yet such as the Coli. Forums and messages are working now, as are notifications.
*edit*
Would also like to note that my iPad had no problems, as far as I could tell. I used it at uni to check up on my dragons to make sure they weren't starving, and I didn't get logged out or anything. (Apple, iPad, Safari).
Browser: Chrome
Connection Method:Wireless Home Internet
Device: Laptop
Steps that you took to resolve the issue: Cleared my cache.
Browser: Chrome
Connection Method:Wireless Home Internet
Device: Laptop
Steps that you took to resolve the issue: Cleared my cache.
Browser:
Firefox
Connection Method:
wireless router
Device:
laptop
Steps that you took to resolve the issue:
Cleared cache, logged out and in via
www1.flightising.com, and finally able to access all pages so far normally.
Browser:
Firefox
Connection Method:
wireless router
Device:
laptop
Steps that you took to resolve the issue:
Cleared cache, logged out and in via
www1.flightising.com, and finally able to access all pages so far normally.
Browser: Chrome
Connection Method: college wifi
Device: Laptop
Everything seems to be working fine, except that
www1.flightrising.com gives me a log-in screen, while any normal
flightrising.com url has me as logged in
Browser: Chrome
Connection Method: college wifi
Device: Laptop
Everything seems to be working fine, except that
www1.flightrising.com gives me a log-in screen, while any normal
flightrising.com url has me as logged in
