Flight Rising Discussion

The anniversary is upon us! With a record number of players set to return and celebrate our 10th anniversary, we wanted to provide a bit of information about what to expect tomorrow on what's sure to be an exciting and active day. ---------- There will be [i]thousands[/i] of you interacting with the new Achievements system, so [b]we are taking some preventative measures to hopefully mitigate possible site performance issues and keep things as smooth as we can for everyone[/b]. There are also some quirks to how certain achievements register their completion criteria that may need adjustment over time. We wanted to lay out information ahead of time in as clear a way as possible. [size=4][b]Progress Recalculation[/b][/size] We have intentionally (but temporarily) lengthened the time interval for achievement progression calculation. This means that rather than checking your progress constantly, the system will only be calculating it every several minutes. With over 600 achievements slated to roll out tomorrow, it's a massive and heavy technical process to make that calculation too frequently. Our aim is to have it set conservatively at launch, analyze the site's performance, and eventually dial the calculation interval down to something that makes more sense for normal server load. Tomorrow's anticipated server load is expected to be...higher...than usual. [emoji=banescale scared size=1] [size=4][b]Achievement Criteria Triggers[/b][/size] There are a number of achievements that, by design do not trigger [b]unless a player action is taken or requires that a condition is true[/b] at the moment of trying to claim the rewards. Some examples: [LIST] [*]There will be a few achievements that require you to have a certain number of dragons in your clan. It's possible that these achievements will not trigger unless you [b]do something to alter your dragon count[/b] (e.g. hatch new dragons.) [*]There will be an achievement related to storing currency in your Vault. If you already have currency stored there, you may need to [b]do something like withdraw or deposit[/b] to have the achievement recognize that you've met the criteria. [*]There are a few item collection achievements that require you to have a full set of a specific array of items. Those achievements may only register as complete unless those items [b]exist in your Hoard at that very moment[/b]. Unfortunately, it is difficult for us to historically track what items you may have had in the past. [/LIST] [size=4][b][I]Flight Rising[/I] Support[/b][/size] [b]By design, the [i]Flight Rising[/i] Support team does not have the tools to assist with, resolve, or issue/complete Achievements or Pursuits beyond having visibility into your current progress. In other words, Support is only able to see what you yourself can see.[/b] If you experience what you think is a bug or an issue with the new systems, we would like to strongly recommend [b]trying the following things before contacting Support[/b]: [LIST=1] [*]As mentioned above, you may be trying to check your progress at a time when the recalculation interval has not transpired. [b]Try waiting about 5 minutes[/b] and check your achievements page again to see if progress updates. [*]We have added a new Achievements section to our [url=https://www1.flightrising.com/game-database/achievements][b]Game Database[/b][/url]. Click the title of the achievement and it will take you directly to its database entry, where other players may be able to help you in the comments section with advice about how to complete it. [*][url=https://www1.flightrising.com/search/forums?term=achievements&poster=&topicid=&forum=bug&when=7&sort=recent][b]Search the Bug Reports forum[/b][/url] for signs of any threads that have to do with the achievement you're having trouble with. In the event that there is a bug, we will use that forum to communicate with players about it. If you don't see your issue there after searching, please post a new thread with as much information as possible. [b]It is not necessary to also file a Support ticket regarding the new system, as they will likely redirect you to that forum.[/b] [/LIST] -------- We hope you enjoy the anniversary!