Sofia

Raised at the College of the Shining Eye, Sofia had plenty of opportunities to watch her mother suffer from the hauteur of the admissions department. Perhaps choosing her mother's least favorite department as her own profession was Sofia's form of adolescent rebellion -- or perhaps Sofia just realized where her own talents lay. She is very, very good at her job.

She is also, despite her outward sweetness, not always pleasant to interact with. While she makes it hard to bring a specific complaint against her, others often detect notes of condescension beneath her saccharine exterior. And, though she'll deny it to her dying day, the truth is that Sofia is extremely petty. But, still, her job performance makes it well worth keeping her around.