I bought 2000 gems yesterday, when the server was still up, and the paypal went through just fine, I have the payment sent on my paypal - but then FR went down pretty much a few minutes after, and I was not awarded the 2000 gems. I can send you guys a screenshot of my paypal screenshot if needed? Please help, I really need the gems I paid for, thank you very much and sorry for all the trouble! <3
I bought 2000 gems yesterday, when the server was still up, and the paypal went through just fine, I have the payment sent on my paypal - but then FR went down pretty much a few minutes after, and I was not awarded the 2000 gems. I can send you guys a screenshot of my paypal screenshot if needed? Please help, I really need the gems I paid for, thank you very much and sorry for all the trouble! <3
Hi Alaina!
Please send us an email at
admin@flightrising.com from the email address registered to your Paypal account / Flight Rising account and we'll be happy to look into the situation for you.
Hi Alaina!
Please send us an email at
admin@flightrising.com from the email address registered to your Paypal account / Flight Rising account and we'll be happy to look into the situation for you.
Flight Rising Developer
Project Management | Engineering Team Cheerleader | UI Designer
@
Xhaztol Sure, thanks for getting back to me! My paypal and FR email are different, is there one you'd prefer over the other for me to email from?
@
Xhaztol Sure, thanks for getting back to me! My paypal and FR email are different, is there one you'd prefer over the other for me to email from?
[quote name="Alania" date="2013-06-23 15:45:41" url="main.php?p=mb&board=bug&page=1&id=136565#137668"]@Xhaztol Sure, thanks for getting back to me! My paypal and FR email are different, is there one you'd prefer over the other for me to email from?[/quote]
In that case, contact us from your Flight Rising email address, and specify your Paypal email address and First/Last Name for verification. Thank you!
@
Xhaztol Sure, thanks for getting back to me! My paypal and FR email are different, is there one you'd prefer over the other for me to email from?
In that case, contact us from your Flight Rising email address, and specify your Paypal email address and First/Last Name for verification. Thank you!
Flight Rising Developer
Project Management | Engineering Team Cheerleader | UI Designer
@
Xhaztol Thank you so much! I just sent the email (:
@
Xhaztol Thank you so much! I just sent the email (:
