Oh dear, I'm terribly sorry. I went ahead and made a new account when I saw name changes weren't possible. I'll abandon the newer account and remain on this one to wait for the name change feature. I'll try to delete it if that ever becomes an option as well.
Again, I'm sorry for adding to an already stressful day to you devs. You guys have made a pretty awesome site here. Good luck sorting out all of those bugs!
No worries, and thank you for being honest about the second account.
If you could use this form and provide the account name, e-mail, date of birth, and first and last name used to register, that would be great. (for the account that you want deleted.) We'll take care of removing it for you.
Thank you so much for your support. It means a lot that you'd have my book from so long ago! I'm so happy that you'd follow and join our game!
How many headstarters were there? Are there currently more headstarters than non-headstarters?
We'd just hit a little over 700 headstarters before launch. Not everyone used their head-start codes, it seems! We're now at 3,200 registered users and counting.
I don't necessarily want to change anything but my name. But if that goes along the same lines as what you linked to, I suppose I can just abandon this account and start one with a different email address.
Please do not register a new account. We do not allow the creation of multiple accounts, but we are looking into a solution for user name changes. (mind, this will be a little bit off. Current priorities are delousing the site of its bugs and working towards 99.9% uptime!)
Really sorry about this, guys. We're getting absolutely slammed and working hard behind the scenes, every second, to assess the situation and find a remedy where we can. Thank you very much for your patience and consideration of launch day congestion. You're awesome.
We believe that we have finally located the problem that was causing matches to stall and have resolved it. Please update this thread if you notice any similar behavior occurring again.
Nice! Just to confirm -- did you buy this from the Auction House? Marketplace items go directly to the hoard, Auction House purchases go right to your message center.
@jakdacrowe: I have cleared your friend's registration attempt from the system, please have them attempt it again, and as always, check their spam folder for the email.
@Sketch: I have cleared colink's registration attempt from the system as well, please have them attempt it again, and as always, check their spam folder for the email.
Energy is only deducted when you lose or flee a monster battle, but due to some issues with the system, we have disabled it. Enjoy your free energy! :P
I'm not seeing that name in our pending registrations or in our database at all -- if you have contact with them, recommend that they try registering once more. Thanks!
Hello everyone! We're following/gathering information for this issue in the following tracking thread -- please keep all discussion there to avoid forum bloat. Thanks!
I've activated the text portion of the referral bonus but I'm in the middle of allowing it to send gems. Sorry for the delay, but with the involvement of real money I am taking my time to make sure my alterations have no affect on purchases. Referral bonuses will be working shortly. I've already corrected the name issue to reflect which of your friends got you a bonus.
I see your dragons are level 5 -- are you, by chance, fighting in an area that has much lower level monsters than that? If so, victory chains will not apply. You would need to be fighting enemies within about 3 levels of you to accumulate chains.
I've added another modal to clarify when you've already successfully registered since this has become an epidemic. This does not appear to be a bug, but rather the result of re-submission.
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Dev Tracker
