Topic says it all, really... but I should elaborate, the page will not allow purchase, but will allow viewing of the page. Authentication errors, apparently. Wanted to report this.
Topic says it all, really... but I should elaborate, the page will not allow purchase, but will allow viewing of the page. Authentication errors, apparently. Wanted to report this.
A witness beyond the Pale.
@
JaceTheHybrid
You could try clearing your cookies, one of them might have gone bad.
@
JaceTheHybrid
You could try clearing your cookies, one of them might have gone bad.
With the swap from http to https it might be a cookie issue
Since before that swap over this issue was usually caused by the browser/add-ons forcing the page to load secure (https) instead of (http) and fixing it was usually just as easy as removing the s from the url.
With the swap over it's possible the issue is reversed? Not sure.
It might also be worth checking in a private or incognito window. Since I vaguely remember there were a few add-ons that could cause the issue (one was a tumblr extension iirc) and incog/private windows should have all those disabled
With the swap from http to https it might be a cookie issue
Since before that swap over this issue was usually caused by the browser/add-ons forcing the page to load secure (https) instead of (http) and fixing it was usually just as easy as removing the s from the url.
With the swap over it's possible the issue is reversed? Not sure.
It might also be worth checking in a private or incognito window. Since I vaguely remember there were a few add-ons that could cause the issue (one was a tumblr extension iirc) and incog/private windows should have all those disabled
[quote name="rottenbird" date="2019-10-21 12:37:18" ]
@JaceTheHybrid
You could try clearing your cookies, one of them might have gone bad.
[/quote]
I tried those. it failed.
rottenbird wrote on 2019-10-21 12:37:18:
@
JaceTheHybrid
You could try clearing your cookies, one of them might have gone bad.
I tried those. it failed.
A witness beyond the Pale.
@
JaceTheHybrid
Quoting doesn't ping the person you quote unless it includes @ username inside it.
Have you:
Gone through all your open tabs to make sure you don't have another tab with an open MP in it?
Reset your internet connection?
Tried logging in from an incognito/private browsing window with your extensions/add-ons turned off?
Tried a different browser?
@
JaceTheHybrid
Quoting doesn't ping the person you quote unless it includes @ username inside it.
Have you:
Gone through all your open tabs to make sure you don't have another tab with an open MP in it?
Reset your internet connection?
Tried logging in from an incognito/private browsing window with your extensions/add-ons turned off?
Tried a different browser?
I want to live in Theory. Everything works there.
Have you checked the
Gem MP for Gene and Breed scrolls before buying an AH listing from me ending in
5g?
@
Nightwind Yeah. I did. I tried THREE different browsers, even.
@
Nightwind Yeah. I did. I tried THREE different browsers, even.
A witness beyond the Pale.
@JaceTheHybrid
In that case please include the following info for the devs to see if they can figure out what's going on:
[br]
[quote][LIST]
[*][b]Browser(s) Used[/b]
[br][list][*]Browser(s) Version[/list]
[br][*][b]Device(s) Used[/b]
[br][list][*]Mobile
[*]Laptop
[*]Desktop
[*]Etc.[/list]
[br]
[*][b]Device Operating System[/b]
[br][list][*]Operating System Version[/list]
[br][*][b]Internet Connection Type[/b]
[br][list][*]Mobile
[*]Wireless
[*]Wired - cable/DSL?
[*]School
[*]Home
[*]Work[/list]
[br][*][b]Antivirus Installed[/b]
[br][list][*]Antivirus Version[/list]
[/LIST]
[br]
[list]
[*][b]Describe the bug in detail:[/b]
[br]
[list][*]Tell us everything you remember up until the problem occurred, especially if you can get it to happen reliably multiple times in a row. This information is the most important part of the report.[/list][/list]
[br]
[list][*][b]Include any screenshots you think may be relevant.[/b][/quote][/list]
Thank you!
@
JaceTheHybrid
In that case please include the following info for the devs to see if they can figure out what's going on:
Quote:
- Browser(s) Used
- Device(s) Used
- Mobile
- Laptop
- Desktop
- Etc.
- Device Operating System
- Internet Connection Type
- Mobile
- Wireless
- Wired - cable/DSL?
- School
- Home
- Work
- Antivirus Installed
- Describe the bug in detail:
- Tell us everything you remember up until the problem occurred, especially if you can get it to happen reliably multiple times in a row. This information is the most important part of the report.
- Include any screenshots you think may be relevant.
Thank you!
I want to live in Theory. Everything works there.
Have you checked the
Gem MP for Gene and Breed scrolls before buying an AH listing from me ending in
5g?
Browser(s) Used
Chrome
Microsoft edge
Safari
Device(s) Used
Mobile; Iphone
Laptop; Windows 10
Device Operating System
Windows 10 (latest)
Internet Connection Type
Mobile
Wireless
Home
Antivirus Installed
Microsoft's generic Antivirus
Describe the bug in detail:
tried to purchase an item, it failed to authenticate... all other things seem to work fine, too.
Browser(s) Used
Chrome
Microsoft edge
Safari
Device(s) Used
Mobile; Iphone
Laptop; Windows 10
Device Operating System
Windows 10 (latest)
Internet Connection Type
Mobile
Wireless
Home
Antivirus Installed
Microsoft's generic Antivirus
Describe the bug in detail:
tried to purchase an item, it failed to authenticate... all other things seem to work fine, too.
A witness beyond the Pale.
Hello @
JaceTheHybrid,
Thank you for the details. Is it possible for you to post a screenshot of what this "failed to authenticate" or "authentication error" message looks like? It would help us determine where the problem lies.
Hello @
JaceTheHybrid,
Thank you for the details. Is it possible for you to post a screenshot of what this "failed to authenticate" or "authentication error" message looks like? It would help us determine where the problem lies.