Flight Rising Discussion

Hello everyone! It's been a little over 24 hours since we pushed yesterday's responsive UI update. We knew even with the advanced warning and maintenance reminder that this could be jarring, especially after 13 years of the same old web style user interface. It's why we've allowed the forums to be a space for your initial reactions and responses with minimal moderation. With that said, a multitude of generalized threads talking about the same issues can water down feedback, can lead to actionable feedback being lost in the shuffle, and even overwhelm your fellow players in general. For this reason, we will be moderating and condensing threads in the Flight Rising Discussion forum to this thread today. Our goals for this sticky thread are as follows: [list][*]Provide players with a sticky reminder of troubleshooting basic issues related to the update. [*]Redirect bug reports to the tracking thread if troubleshooting fails to resolve the issue. [*]Address some commonly reported issues to help focus feedback. [*]Redirect specific feedback to the correct forum or avenue. [*]Condense non-specific feedback for team review.[/list] ----- [b][size=4]Troubleshooting[/size][/b] [info][b]Please see Kaepora's April 27th update on[/b] [b][url=https://www1.flightrising.com/forums/bug/3473228/95#post_60626417]bug fix and UI work here.[/url][/b][/info] Many image disruptions following the update, like the double logo in the banner, can be resolved through [b][url=https://www.wikihow.com/Clear-Cache-and-Cookies]clearing your browser's cache[/url][/b]. [I]Flight Rising[/I] is an image-heavy browser game. Clearing your cache is the first trouble-shooting step when images are not displaying correctly, buttons aren't responding, etc. Change your view type. This can be found in your [b][url=https://www1.flightrising.com/settings]Account Settings[/url][/b]. Themes can be applied to pages under development (like the forums) by opting into [b]Experimental Mode[/b], also found in your Account Settings. Many reported bugs have been resolved since yesterday's launch. If a cache clear, change of View, and Experimental Mode do not resolve the issue for you and the issue is not documented (see below) as excluded [b][url=https://www1.flightrising.com/forums/ann/3473229]in yesterday's announcement post[/url][/b], it's time to visit [b][url=https://www1.flightrising.com/forums/bug/3473228]the tracking thread[/url][/b] in the Bug Reports forum. [quote name="Kaepora" date="2026-04-23 07:59:38" ] [b][size=6]Legacy Pages[/size][/b] A few sections of the website will continue to use the old website layout until they can be fully ported to use the newer code base. These pages will not support the official theme system until they are fully migrated. These pages include: [LIST] [*] Coliseum [*] Jigsaw [*] Progenitor Creation [*] Runestones of the Arcanist [*] Shock Switch [*] Tidal Trouble [/LIST][/quote] Due to the site-sized nature of the UI update, [b]it is critical players reporting bugs follow the instructions[/b] listed out in [b][url=https://www1.flightrising.com/forums/bug/3473228]the opening post[/url][/b]. Failure to follow instructions leads to report bloat and takes engineer time away from diagnosing and fixing bugs. ----- [b][size=4]Feedback[/size][/b] "I don't like the update" is a valid feeling and feedback. At the same time, it's not [b]actionable[/b] feedback. We are seeking actionable and specific feedback from our community. We've also received some feedback over the past 24 hours that is inconsistent with the actual changes we've made. In order to differentiate (or identify) the cause, we're going to share some information about yesterday's update with you. This section is not to dismiss your feedback. Our goal here is to help focus your feedback, which will help us with figuring out why something is being received or perceived a certain way. With an update of this size [i]and[/i] it being a change after 13 years, the root cause could be anything from simply needing to adjust to an overall visual change (new glasses fishbowl effect) to a setting on the player side to something we can adjust or fix on the site-side. It could even be a bug or unintentional response based on your particular combination of browser and device! [b]Things to keep in mind going forward:[/b] In making the site responsive for players on across the many device types used to access our game, compromises were necessary in all areas where resizing might happen. This includes areas of artwork, PNG icons, pop-ups, etc. The previous PNG icons were not responsive-design friendly. They cannot be brought back. Both fonts used on the website, Mulish and Verdana, meet the requirements and best web practices for dyslexia-accessible fonts. The[b] font and font size of forum posts[/b] were not changed in Thursday's update. They remained 12px and Verdana. The line spacing in the forums was also not changed. The usernames initially were changed to Mulish, and then they were changed back to Verdana and enlarged. Scenes have always had reduced opacity when not in scenic mode. This is now noticeable in the new UI when Dark and Slate are applied. This is not a bug, this is the UI working as intended. As we mentioned in the announcement, the theme offerings are initial. Additional accessibility-focused themes based on player feedback are priority. The only way we could offer themes and mobile device support is with the backend and UI update. A toggle to return to the static version of the site is not and will not be offered. Doing so requires hosting, supporting, and securing two distinct instances of the site. If you have actionable and specific feedback to share on a particular change or system, [b]you are welcome and invited to share[/b] that feedback with us through either [b][url=https://www1.flightrising.com/forums/sug]the Suggestions forum[/url][/b] or through [b][url=https://www1.flightrising.com/site/contact-us]Contact Us.[/url][/b] ----- [b][size=4]Non-Specific Feedback[/size][/b] You may use this thread over the weekend to share your non-specific feedback about the update with us. Non-specific does not mean it's a free for all or that the [b][url=https://flightrising.zendesk.com/hc/en-us/categories/201441323]Rules & Policies[/url][/b] don't apply. Inflammatory comments, trolling, or attacks towards other players or our team will not be tolerated. [info][b]This is also not a space to tell players who don't like the update to "get over it."[/b] A big change happened, some things didn't land the way we'd intended, and the update can't be opted out of. Feeling frustrated and upset is a valid reaction and response.[/info] If over the course of the thread or a discussion you hit upon something specific, please be sure to move that discussion to [b][url=https://www1.flightrising.com/forums/sug]the Suggestions forum[/url][/b]. ----- Work continues to finesse the update based on player feedback and address reported bugs. Thank you, for taking the time to read through and for sharing your feedback with us! ----- [I]edit, Saturday April 25th: added 'PNG' to icons so it reads 'PNG icons.'[/I]

[quote name="@Dormiebasne" date="2026-04-24 10:42:32" ] I don't know if this is "specific" or "nonspecific" but the settings page feels a little cluttered now, it's a bit hard to tell the box from the background. [/quote] Specific. This feedback is focused on a specific page and you are identifying a specific issue to your experience.