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TOPIC | 400 bad request error?
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[quote name="Ahriman" date="2020-03-20 09:53:43" ] In my case it also happens on other than www1 pages, especially in Coliseum (it happened at least twice). [/quote] @Ahriman What are you doing right before this happens in Coliseum? Are you navigating to a different part of Coliseum? Or does it pop up mid battle?
Ahriman wrote on 2020-03-20 09:53:43:
In my case it also happens on other than www1 pages, especially in Coliseum (it happened at least twice).

@Ahriman
What are you doing right before this happens in Coliseum? Are you navigating to a different part of Coliseum? Or does it pop up mid battle?
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The first time was when captcha showed up. The images were gone so I refreshed the site, then it logged me out and the error showed up.

Second time I was grinding for about half an hour in Mire. I won and tried to continue session when the site just logged me out and the error showed up.

Each time I had to clean cookies and cache, otherwise I would still see the error.

Also, sometimes when I remain idle for a longer time the site just logs me out without showing error and I can log back without problem. It happend right now as I was writing this.
The first time was when captcha showed up. The images were gone so I refreshed the site, then it logged me out and the error showed up.

Second time I was grinding for about half an hour in Mire. I won and tried to continue session when the site just logged me out and the error showed up.

Each time I had to clean cookies and cache, otherwise I would still see the error.

Also, sometimes when I remain idle for a longer time the site just logs me out without showing error and I can log back without problem. It happend right now as I was writing this.
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I'm also getting this problem to and it's really frustrating to come back to an error if i move to a new page or go back to a previous one, I hope it gets fixed.

I'd also like to mention that it likes to have me logged in on one portion but forgets i'm logged in on another so I have to log in twice to even get anything done.
I'm also getting this problem to and it's really frustrating to come back to an error if i move to a new page or go back to a previous one, I hope it gets fixed.

I'd also like to mention that it likes to have me logged in on one portion but forgets i'm logged in on another so I have to log in twice to even get anything done.
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[quote name="Mutron" date="2020-03-20 07:51:22" ] We have a theory as to what is going on. It seems likely that the size of your browser's requests to our servers is bigger than the default limit we accept. In particular it seems likely that this is due to a large quantity of cookies being sent with the request. This seems consistent with peoples' descriptions of it taking a while to happen again after clearing cookies, and not happening as frequently (or at all) in incognito mode, as well as the forced logout (if some layer is dropping the login cookie due to space limits.) [/quote] This seems logical. Everytime I've had to clear it the number of cookies is much higher (close to 20) than when it's working (around 5). Since noticing this, I've been keeping the tab open and trying to catch exactly when it breaks, but since turning off ghostery it hasn't gone above 4 cookies so far. [quote]To help us narrow this down -- does this ever occur when the URL does not have a www1 in it? If it happens to you please check the URL in your browser and let me know if it ever happens on a non-www1 page, because that would let us know if we are doing something wrong or if it is cookies from another source (e.g. advertisements.) [/quote] I have not had it happen on a non-www1 page. However, things on non-www1 pages that PULL from www1 pages will break. I was editing a dragon bio and while I could keep working on the bio just fine, I noticed it had happened because my image from the scrying workshop broke. I was logged in and could operate on the dragon page until I navigated away to a www1 page, and then I was logged out. Does the coli pull images from the www1 pages? Like the captcha and rewards? That'd be my guess on why it broke for Ahriman if it does. [quote name="Mutron" date="2020-03-20 09:19:52" ] Are most of you that are experiencing the 400s also experiencing unexpected logouts? [/quote] As mentioned, yes. I get logged out when I navigate to a www1 page. And I'd need to do it more to be 100% sure, but I'm pretty positive that if I notice it's breaking while on a www page (like when I was editing my bio) then I can ONLY delete the www1 cookies and be fine. However, if I navigate to another page and get logged out, then I have to clear them all. Otherwise I can put in my login info but actually hitting log in causes the 400 error again. --- [quote name="Vark" date="2020-03-20 01:43:34" ] ETA: Will be checking if Ghostery is causing the issues. ETA 2: Issue still occurs when Ghostery is paused. [/quote] @Vark Out of curiosity, have you tried completely disabling it instead of just pausing it? Forgive me if I've misunderstood what you tried. Just wondering if I simply haven't browsed long enough (since I still haven't had it occur since disabling ghostery)
Mutron wrote on 2020-03-20 07:51:22:
We have a theory as to what is going on. It seems likely that the size of your browser's requests to our servers is bigger than the default limit we accept. In particular it seems likely that this is due to a large quantity of cookies being sent with the request. This seems consistent with peoples' descriptions of it taking a while to happen again after clearing cookies, and not happening as frequently (or at all) in incognito mode, as well as the forced logout (if some layer is dropping the login cookie due to space limits.)
This seems logical. Everytime I've had to clear it the number of cookies is much higher (close to 20) than when it's working (around 5). Since noticing this, I've been keeping the tab open and trying to catch exactly when it breaks, but since turning off ghostery it hasn't gone above 4 cookies so far.
Quote:
To help us narrow this down -- does this ever occur when the URL does not have a www1 in it? If it happens to you please check the URL in your browser and let me know if it ever happens on a non-www1 page, because that would let us know if we are doing something wrong or if it is cookies from another source (e.g. advertisements.)
I have not had it happen on a non-www1 page. However, things on non-www1 pages that PULL from www1 pages will break. I was editing a dragon bio and while I could keep working on the bio just fine, I noticed it had happened because my image from the scrying workshop broke. I was logged in and could operate on the dragon page until I navigated away to a www1 page, and then I was logged out.

Does the coli pull images from the www1 pages? Like the captcha and rewards? That'd be my guess on why it broke for Ahriman if it does.
Mutron wrote on 2020-03-20 09:19:52:
Are most of you that are experiencing the 400s also experiencing unexpected logouts?
As mentioned, yes. I get logged out when I navigate to a www1 page. And I'd need to do it more to be 100% sure, but I'm pretty positive that if I notice it's breaking while on a www page (like when I was editing my bio) then I can ONLY delete the www1 cookies and be fine. However, if I navigate to another page and get logged out, then I have to clear them all. Otherwise I can put in my login info but actually hitting log in causes the 400 error again.

---

Vark wrote on 2020-03-20 01:43:34:
ETA: Will be checking if Ghostery is causing the issues.
ETA 2: Issue still occurs when Ghostery is paused.
@Vark Out of curiosity, have you tried completely disabling it instead of just pausing it? Forgive me if I've misunderstood what you tried. Just wondering if I simply haven't browsed long enough (since I still haven't had it occur since disabling ghostery)
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popping in to say ive been experiencing the same issues on chrome
popping in to say ive been experiencing the same issues on chrome
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Rose/Avery

They/Them
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>+3 FR Time
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Further update: It looks very likely that this is related to a build up of session-related cookies that, in a normal situation, there should only be 1 of at a time. Because these cookies have distinct names and are relatively large, if enough of them pile up, eventually the browser's request to the site becomes so big it hits a limit and you receive a 400.

While we could raise the threshold at which we return a 400 it would not fix the problem alone -- it would just take a little longer to get a 400. The root cause appears to be something losing track of the fact that there is already a good cookie and making an additional one. We have some theories why this might be but at the moment they all involve misbehaving browsers, extensions, or antivirus/antimalware.

Since it appears to have reduced incidence in Incognito mode (which disables extensions by default) and for at least one player with Ghostery disabled (an extension that can modify requests), I strongly recommend players to experiment with turning off extensions and report if they have success. You may need to clear your cookies once even after turning off the extensions, because your already stored cookies might be very close to hitting the limit to get a 400.
Further update: It looks very likely that this is related to a build up of session-related cookies that, in a normal situation, there should only be 1 of at a time. Because these cookies have distinct names and are relatively large, if enough of them pile up, eventually the browser's request to the site becomes so big it hits a limit and you receive a 400.

While we could raise the threshold at which we return a 400 it would not fix the problem alone -- it would just take a little longer to get a 400. The root cause appears to be something losing track of the fact that there is already a good cookie and making an additional one. We have some theories why this might be but at the moment they all involve misbehaving browsers, extensions, or antivirus/antimalware.

Since it appears to have reduced incidence in Incognito mode (which disables extensions by default) and for at least one player with Ghostery disabled (an extension that can modify requests), I strongly recommend players to experiment with turning off extensions and report if they have success. You may need to clear your cookies once even after turning off the extensions, because your already stored cookies might be very close to hitting the limit to get a 400.
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I've only run into 3 errors so far today, but I have been getting randomly logged out pretty frequently? I'm trying to dress up a g1 right now but when I try to remove apparel, it won't work and when I refresh the page.... I'm logged out :'D
Sometimes it happens rapidly??? I log in, navigate a couple pages or go back to dressing my dragon for a minute (or less) and I get logged out again. And this is with Ghostery off.

It happened yesterday too when I was bonding with my familiars! I click on a heart, nothing happens and when I refresh the page I'm logged out or that error hit. :') Also when I was coli-grinding and when the captcha's supposed to pop up, nothing shows up and it's just that lil broken image icon.

I just got the error again before posting this LOL
I've only run into 3 errors so far today, but I have been getting randomly logged out pretty frequently? I'm trying to dress up a g1 right now but when I try to remove apparel, it won't work and when I refresh the page.... I'm logged out :'D
Sometimes it happens rapidly??? I log in, navigate a couple pages or go back to dressing my dragon for a minute (or less) and I get logged out again. And this is with Ghostery off.

It happened yesterday too when I was bonding with my familiars! I click on a heart, nothing happens and when I refresh the page I'm logged out or that error hit. :') Also when I was coli-grinding and when the captcha's supposed to pop up, nothing shows up and it's just that lil broken image icon.

I just got the error again before posting this LOL
[quote name="Kuratabells" date="2020-03-20 15:01:52" ] I've only run into 3 errors so far today, but I have been getting randomly logged out pretty frequently? I'm trying to dress up a g1 right now but when I try to remove apparel, it won't work and when I refresh the page.... I'm logged out :'D Sometimes it happens rapidly??? I log in, navigate a couple pages or go back to dressing my dragon for a minute (or less) and I get logged out again. And this is with Ghostery off. It happened yesterday too when I was bonding with my familiars! I click on a heart, nothing happens and when I refresh the page I'm logged out or that error hit. :') Also when I was coli-grinding and when the captcha's supposed to pop up, nothing shows up and it's just that lil broken image icon. I just got the error again before posting this LOL [/quote] Same here
Kuratabells wrote on 2020-03-20 15:01:52:
I've only run into 3 errors so far today, but I have been getting randomly logged out pretty frequently? I'm trying to dress up a g1 right now but when I try to remove apparel, it won't work and when I refresh the page.... I'm logged out :'D
Sometimes it happens rapidly??? I log in, navigate a couple pages or go back to dressing my dragon for a minute (or less) and I get logged out again. And this is with Ghostery off.

It happened yesterday too when I was bonding with my familiars! I click on a heart, nothing happens and when I refresh the page I'm logged out or that error hit. :') Also when I was coli-grinding and when the captcha's supposed to pop up, nothing shows up and it's just that lil broken image icon.

I just got the error again before posting this LOL
Same here
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[quote name="Mutron" date="2020-03-20 12:58:33" ] I strongly recommend players to experiment with turning off extensions and report if they have success. You may need to clear your cookies once even after turning off the extensions, because your already stored cookies might be very close to hitting the limit to get a 400. [/quote] Will try that and come back once (hopefully good) news Edit: turned off everything except the antivirus extension - no 400 error or forceful log out so far. I also haven't been logged in as long these past few days, will try to stay on longer next, see if it changes anything (I usually have 4-5 fr tabs open and one is coli)
Mutron wrote on 2020-03-20 12:58:33:
I strongly recommend players to experiment with turning off extensions and report if they have success. You may need to clear your cookies once even after turning off the extensions, because your already stored cookies might be very close to hitting the limit to get a 400.

Will try that and come back once (hopefully good) news

Edit: turned off everything except the antivirus extension - no 400 error or forceful log out so far.

I also haven't been logged in as long these past few days, will try to stay on longer next, see if it changes anything (I usually have 4-5 fr tabs open and one is coli)
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I'm only here to make pretty baby dragons
So, I have tried playing FR on fresh clean browser (Opera) without any extension.

I still got logged out and the site crashed into 400 error, once yesterday and twice today. I wasn't doing anything in particular, just had the game opened on my lair page.
So, I have tried playing FR on fresh clean browser (Opera) without any extension.

I still got logged out and the site crashed into 400 error, once yesterday and twice today. I wasn't doing anything in particular, just had the game opened on my lair page.
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