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TOPIC | Marketplace page non-functional
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Topic says it all, really... but I should elaborate, the page will not allow purchase, but will allow viewing of the page. Authentication errors, apparently. Wanted to report this.
Topic says it all, really... but I should elaborate, the page will not allow purchase, but will allow viewing of the page. Authentication errors, apparently. Wanted to report this.
A witness beyond the Pale.
@JaceTheHybrid

You could try clearing your cookies, one of them might have gone bad.
@JaceTheHybrid

You could try clearing your cookies, one of them might have gone bad.
neonplaster.gif
With the swap from http to https it might be a cookie issue

Since before that swap over this issue was usually caused by the browser/add-ons forcing the page to load secure (https) instead of (http) and fixing it was usually just as easy as removing the s from the url.

With the swap over it's possible the issue is reversed? Not sure.

It might also be worth checking in a private or incognito window. Since I vaguely remember there were a few add-ons that could cause the issue (one was a tumblr extension iirc) and incog/private windows should have all those disabled
With the swap from http to https it might be a cookie issue

Since before that swap over this issue was usually caused by the browser/add-ons forcing the page to load secure (https) instead of (http) and fixing it was usually just as easy as removing the s from the url.

With the swap over it's possible the issue is reversed? Not sure.

It might also be worth checking in a private or incognito window. Since I vaguely remember there were a few add-ons that could cause the issue (one was a tumblr extension iirc) and incog/private windows should have all those disabled
[quote name="rottenbird" date="2019-10-21 12:37:18" ] @JaceTheHybrid You could try clearing your cookies, one of them might have gone bad. [/quote] I tried those. it failed.
rottenbird wrote on 2019-10-21 12:37:18:
@JaceTheHybrid

You could try clearing your cookies, one of them might have gone bad.

I tried those. it failed.
A witness beyond the Pale.
@JaceTheHybrid

Quoting doesn't ping the person you quote unless it includes @ username inside it.

Have you:

Gone through all your open tabs to make sure you don't have another tab with an open MP in it?

Reset your internet connection?

Tried logging in from an incognito/private browsing window with your extensions/add-ons turned off?

Tried a different browser?
@JaceTheHybrid

Quoting doesn't ping the person you quote unless it includes @ username inside it.

Have you:

Gone through all your open tabs to make sure you don't have another tab with an open MP in it?

Reset your internet connection?

Tried logging in from an incognito/private browsing window with your extensions/add-ons turned off?

Tried a different browser?
I want to live in Theory. Everything works there.
@Nightwind Yeah. I did. I tried THREE different browsers, even.
@Nightwind Yeah. I did. I tried THREE different browsers, even.
A witness beyond the Pale.
@JaceTheHybrid In that case please include the following info for the devs to see if they can figure out what's going on: [br] [quote][LIST] [*][b]Browser(s) Used[/b] [br][list][*]Browser(s) Version[/list] [br][*][b]Device(s) Used[/b] [br][list][*]Mobile [*]Laptop [*]Desktop [*]Etc.[/list] [br] [*][b]Device Operating System[/b] [br][list][*]Operating System Version[/list] [br][*][b]Internet Connection Type[/b] [br][list][*]Mobile [*]Wireless [*]Wired - cable/DSL? [*]School [*]Home [*]Work[/list] [br][*][b]Antivirus Installed[/b] [br][list][*]Antivirus Version[/list] [/LIST] [br] [list] [*][b]Describe the bug in detail:[/b] [br] [list][*]Tell us everything you remember up until the problem occurred, especially if you can get it to happen reliably multiple times in a row. This information is the most important part of the report.[/list][/list] [br] [list][*][b]Include any screenshots you think may be relevant.[/b][/quote][/list] Thank you!
@JaceTheHybrid

In that case please include the following info for the devs to see if they can figure out what's going on:


Quote:
  • Browser(s) Used

    • Browser(s) Version

  • Device(s) Used

    • Mobile
    • Laptop
    • Desktop
    • Etc.

  • Device Operating System

    • Operating System Version

  • Internet Connection Type

    • Mobile
    • Wireless
    • Wired - cable/DSL?
    • School
    • Home
    • Work

  • Antivirus Installed

    • Antivirus Version

  • Describe the bug in detail:

    • Tell us everything you remember up until the problem occurred, especially if you can get it to happen reliably multiple times in a row. This information is the most important part of the report.

  • Include any screenshots you think may be relevant.


Thank you!
I want to live in Theory. Everything works there.
Browser(s) Used

Chrome
Microsoft edge
Safari

Device(s) Used

Mobile; Iphone
Laptop; Windows 10


Device Operating System

Windows 10 (latest)

Internet Connection Type

Mobile
Wireless
Home

Antivirus Installed

Microsoft's generic Antivirus

Describe the bug in detail:

tried to purchase an item, it failed to authenticate... all other things seem to work fine, too.
Browser(s) Used

Chrome
Microsoft edge
Safari

Device(s) Used

Mobile; Iphone
Laptop; Windows 10


Device Operating System

Windows 10 (latest)

Internet Connection Type

Mobile
Wireless
Home

Antivirus Installed

Microsoft's generic Antivirus

Describe the bug in detail:

tried to purchase an item, it failed to authenticate... all other things seem to work fine, too.
A witness beyond the Pale.
Hello @JaceTheHybrid,

Thank you for the details. Is it possible for you to post a screenshot of what this "failed to authenticate" or "authentication error" message looks like? It would help us determine where the problem lies.
Hello @JaceTheHybrid,

Thank you for the details. Is it possible for you to post a screenshot of what this "failed to authenticate" or "authentication error" message looks like? It would help us determine where the problem lies.
Flight Rising Engineering Team

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@Mutron
https://imgur.com/a/YBZehzz
@Mutron
https://imgur.com/a/YBZehzz
A witness beyond the Pale.
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