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TOPIC | Marketplace page non-functional
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Topic says it all, really... but I should elaborate, the page will not allow purchase, but will allow viewing of the page. Authentication errors, apparently. Wanted to report this.
Topic says it all, really... but I should elaborate, the page will not allow purchase, but will allow viewing of the page. Authentication errors, apparently. Wanted to report this.
A witness beyond the Pale.
@JaceTheHybrid

You could try clearing your cookies, one of them might have gone bad.
@JaceTheHybrid

You could try clearing your cookies, one of them might have gone bad.
A fake clickbait from Flight Rising's 2016 April Fool's event.  This image changes on refresh.
With the swap from http to https it might be a cookie issue

Since before that swap over this issue was usually caused by the browser/add-ons forcing the page to load secure (https) instead of (http) and fixing it was usually just as easy as removing the s from the url.

With the swap over it's possible the issue is reversed? Not sure.

It might also be worth checking in a private or incognito window. Since I vaguely remember there were a few add-ons that could cause the issue (one was a tumblr extension iirc) and incog/private windows should have all those disabled
With the swap from http to https it might be a cookie issue

Since before that swap over this issue was usually caused by the browser/add-ons forcing the page to load secure (https) instead of (http) and fixing it was usually just as easy as removing the s from the url.

With the swap over it's possible the issue is reversed? Not sure.

It might also be worth checking in a private or incognito window. Since I vaguely remember there were a few add-ons that could cause the issue (one was a tumblr extension iirc) and incog/private windows should have all those disabled
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[quote name="rottenbird" date="2019-10-21 12:37:18" ] @JaceTheHybrid You could try clearing your cookies, one of them might have gone bad. [/quote] I tried those. it failed.
rottenbird wrote on 2019-10-21 12:37:18:
@JaceTheHybrid

You could try clearing your cookies, one of them might have gone bad.

I tried those. it failed.
A witness beyond the Pale.
@JaceTheHybrid

Quoting doesn't ping the person you quote unless it includes @ username inside it.

Have you:

Gone through all your open tabs to make sure you don't have another tab with an open MP in it?

Reset your internet connection?

Tried logging in from an incognito/private browsing window with your extensions/add-ons turned off?

Tried a different browser?
@JaceTheHybrid

Quoting doesn't ping the person you quote unless it includes @ username inside it.

Have you:

Gone through all your open tabs to make sure you don't have another tab with an open MP in it?

Reset your internet connection?

Tried logging in from an incognito/private browsing window with your extensions/add-ons turned off?

Tried a different browser?
I want to live in Theory. Everything works there.

Have you checked the Gem MP for Gene and Breed scrolls before buying an AH listing from me ending in 5g?
@Nightwind Yeah. I did. I tried THREE different browsers, even.
@Nightwind Yeah. I did. I tried THREE different browsers, even.
A witness beyond the Pale.
@JaceTheHybrid In that case please include the following info for the devs to see if they can figure out what's going on: [br] [quote][LIST] [*][b]Browser(s) Used[/b] [br][list][*]Browser(s) Version[/list] [br][*][b]Device(s) Used[/b] [br][list][*]Mobile [*]Laptop [*]Desktop [*]Etc.[/list] [br] [*][b]Device Operating System[/b] [br][list][*]Operating System Version[/list] [br][*][b]Internet Connection Type[/b] [br][list][*]Mobile [*]Wireless [*]Wired - cable/DSL? [*]School [*]Home [*]Work[/list] [br][*][b]Antivirus Installed[/b] [br][list][*]Antivirus Version[/list] [/LIST] [br] [list] [*][b]Describe the bug in detail:[/b] [br] [list][*]Tell us everything you remember up until the problem occurred, especially if you can get it to happen reliably multiple times in a row. This information is the most important part of the report.[/list][/list] [br] [list][*][b]Include any screenshots you think may be relevant.[/b][/quote][/list] Thank you!
@JaceTheHybrid

In that case please include the following info for the devs to see if they can figure out what's going on:


Quote:
  • Browser(s) Used

    • Browser(s) Version

  • Device(s) Used

    • Mobile
    • Laptop
    • Desktop
    • Etc.

  • Device Operating System

    • Operating System Version

  • Internet Connection Type

    • Mobile
    • Wireless
    • Wired - cable/DSL?
    • School
    • Home
    • Work

  • Antivirus Installed

    • Antivirus Version

  • Describe the bug in detail:

    • Tell us everything you remember up until the problem occurred, especially if you can get it to happen reliably multiple times in a row. This information is the most important part of the report.

  • Include any screenshots you think may be relevant.


Thank you!
I want to live in Theory. Everything works there.

Have you checked the Gem MP for Gene and Breed scrolls before buying an AH listing from me ending in 5g?
Browser(s) Used

Chrome
Microsoft edge
Safari

Device(s) Used

Mobile; Iphone
Laptop; Windows 10


Device Operating System

Windows 10 (latest)

Internet Connection Type

Mobile
Wireless
Home

Antivirus Installed

Microsoft's generic Antivirus

Describe the bug in detail:

tried to purchase an item, it failed to authenticate... all other things seem to work fine, too.
Browser(s) Used

Chrome
Microsoft edge
Safari

Device(s) Used

Mobile; Iphone
Laptop; Windows 10


Device Operating System

Windows 10 (latest)

Internet Connection Type

Mobile
Wireless
Home

Antivirus Installed

Microsoft's generic Antivirus

Describe the bug in detail:

tried to purchase an item, it failed to authenticate... all other things seem to work fine, too.
A witness beyond the Pale.
Hello @JaceTheHybrid,

Thank you for the details. Is it possible for you to post a screenshot of what this "failed to authenticate" or "authentication error" message looks like? It would help us determine where the problem lies.
Hello @JaceTheHybrid,

Thank you for the details. Is it possible for you to post a screenshot of what this "failed to authenticate" or "authentication error" message looks like? It would help us determine where the problem lies.
Flight Rising Engineering Team

Flight Rising Knowledge Base
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@Mutron
https://imgur.com/a/YBZehzz
@Mutron
https://imgur.com/a/YBZehzz
A witness beyond the Pale.
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