I brewed a Cold Hearted (for Imps) but I have a Winter Watch (Bog) in my inventory.
The two also keep switching positions in the brewing selection.
I brewed a Cold Hearted (for Imps) but I have a Winter Watch (Bog) in my inventory.
The two also keep switching positions in the brewing selection.
Hi @
Squeakerblue - I can confirm that Cold Hearted and Winterwatch are swapping positions within the Baldwin recipe list. We will look into this!
Also, apologies that the wrong recipe was brewed. If you like, our customer support staff should be able to track down the details of what occurred with the brewing if you file a ticket using
Contact Us.
Because the order swapping is occurring and also due to how similar the icon and recipe are for these two items, my initial suspicion is that the ordering changed out from under you between page loads. However, customer support would be able to look into that more closely!
Hi @
Squeakerblue - I can confirm that Cold Hearted and Winterwatch are swapping positions within the Baldwin recipe list. We will look into this!
Also, apologies that the wrong recipe was brewed. If you like, our customer support staff should be able to track down the details of what occurred with the brewing if you file a ticket using
Contact Us.
Because the order swapping is occurring and also due to how similar the icon and recipe are for these two items, my initial suspicion is that the ordering changed out from under you between page loads. However, customer support would be able to look into that more closely!
I ended up brewing another and got it this time. Thanks for looking into it.
I ended up brewing another and got it this time. Thanks for looking into it.
@
Mutron
Slightly off topic, but since you directed someone to Customer Support here....
I had an error that I sent to customer support a couple weeks ago and I have gotten no response from them at all. Do you know if there are currently extreme delays in responses or should I be concerned? Thanks.
@
Mutron
Slightly off topic, but since you directed someone to Customer Support here....
I had an error that I sent to customer support a couple weeks ago and I have gotten no response from them at all. Do you know if there are currently extreme delays in responses or should I be concerned? Thanks.
Looking for these dragons (Help!) --
Female - Ice eyes - Ob/Sunset/Marigold
Male - Water eyes - Tan/Azure/Sand
Male - Nature eyes - Midnight/Midnight/Marigold
Hi @
Chantares, please send a message to @
Aequorin with your ticket number!
