Is this still because of the host swap or is it something on my end?
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TOPIC | Can't buy gems
@BumbleCandy
What happens when you try to buy them? Are they just not showing up or are you stopped before you buy?
They did mention that it might take a certain amount of time for some ISP providers to catch up with the updated information and all that so it's possible a problem that will be solved over time - caused by the migration.
However, there are a few known issues as far as gem purchases go. So we might need more info on what exactly the problem is!
What happens when you try to buy them? Are they just not showing up or are you stopped before you buy?
They did mention that it might take a certain amount of time for some ISP providers to catch up with the updated information and all that so it's possible a problem that will be solved over time - caused by the migration.
However, there are a few known issues as far as gem purchases go. So we might need more info on what exactly the problem is!
@BumbleCandy
What happens when you try to buy them? Are they just not showing up or are you stopped before you buy?
They did mention that it might take a certain amount of time for some ISP providers to catch up with the updated information and all that so it's possible a problem that will be solved over time - caused by the migration.
However, there are a few known issues as far as gem purchases go. So we might need more info on what exactly the problem is!
What happens when you try to buy them? Are they just not showing up or are you stopped before you buy?
They did mention that it might take a certain amount of time for some ISP providers to catch up with the updated information and all that so it's possible a problem that will be solved over time - caused by the migration.
However, there are a few known issues as far as gem purchases go. So we might need more info on what exactly the problem is!
@AlphaSobek
It directs me to paypal, and I put in my info and card details, once I try to finalize it sends me an error message and directs me back to the flight rising gem purchase page.
It directs me to paypal, and I put in my info and card details, once I try to finalize it sends me an error message and directs me back to the flight rising gem purchase page.
@AlphaSobek
It directs me to paypal, and I put in my info and card details, once I try to finalize it sends me an error message and directs me back to the flight rising gem purchase page.
It directs me to paypal, and I put in my info and card details, once I try to finalize it sends me an error message and directs me back to the flight rising gem purchase page.
@BumbleCandy
Are you sure you have the correct funds? I tried purchasing something through paypal once without realising I hadn't transferred my money to the right account and I got error-ed out.
Are you sure you have the correct funds? I tried purchasing something through paypal once without realising I hadn't transferred my money to the right account and I got error-ed out.
@BumbleCandy
Are you sure you have the correct funds? I tried purchasing something through paypal once without realising I hadn't transferred my money to the right account and I got error-ed out.
Are you sure you have the correct funds? I tried purchasing something through paypal once without realising I hadn't transferred my money to the right account and I got error-ed out.
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She/Her
@BumbleCandy
I'm sure you have but I would double check your paypal logs to make sure the purchase didn't go through
If it hasn't then it might be an issue related to the server migration. They did say that certain parts of the website might not be accessible to everyone at first. Granted, the further we get from the migration the less of an excuse that will be.
Otherwise I would recommend clearing cache & cookies (cookies specifically) since sometimes corrupted or otherwise un-working cookies can goof with redirection links.
It's more likely an error on either Paypal or FR's end. More than likely FR. If all else fails after a substantial amount of time or a time you're uncomfortable waiting I would send in a contact us. I don't think you can purchase that way but then at least you have a ticket open with support and can work it out further from there.
I'm sure you have but I would double check your paypal logs to make sure the purchase didn't go through
If it hasn't then it might be an issue related to the server migration. They did say that certain parts of the website might not be accessible to everyone at first. Granted, the further we get from the migration the less of an excuse that will be.
Otherwise I would recommend clearing cache & cookies (cookies specifically) since sometimes corrupted or otherwise un-working cookies can goof with redirection links.
It's more likely an error on either Paypal or FR's end. More than likely FR. If all else fails after a substantial amount of time or a time you're uncomfortable waiting I would send in a contact us. I don't think you can purchase that way but then at least you have a ticket open with support and can work it out further from there.
@BumbleCandy
I'm sure you have but I would double check your paypal logs to make sure the purchase didn't go through
If it hasn't then it might be an issue related to the server migration. They did say that certain parts of the website might not be accessible to everyone at first. Granted, the further we get from the migration the less of an excuse that will be.
Otherwise I would recommend clearing cache & cookies (cookies specifically) since sometimes corrupted or otherwise un-working cookies can goof with redirection links.
It's more likely an error on either Paypal or FR's end. More than likely FR. If all else fails after a substantial amount of time or a time you're uncomfortable waiting I would send in a contact us. I don't think you can purchase that way but then at least you have a ticket open with support and can work it out further from there.
I'm sure you have but I would double check your paypal logs to make sure the purchase didn't go through
If it hasn't then it might be an issue related to the server migration. They did say that certain parts of the website might not be accessible to everyone at first. Granted, the further we get from the migration the less of an excuse that will be.
Otherwise I would recommend clearing cache & cookies (cookies specifically) since sometimes corrupted or otherwise un-working cookies can goof with redirection links.
It's more likely an error on either Paypal or FR's end. More than likely FR. If all else fails after a substantial amount of time or a time you're uncomfortable waiting I would send in a contact us. I don't think you can purchase that way but then at least you have a ticket open with support and can work it out further from there.