Bug Report Forums
Report bugs and errors to the Flight Rising development team.



Logging In
Apr 09, 2017 20:21:37

Aust

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Everytime I try to log in, I am unable to do so until I clear my cookies. This message/error has occurred on a few different browsers (Firefox, Safari, and Chrome) and on different computers. It's not that big of a deal but it is an extra step that can take awhile.
Logging In
Apr 09, 2017 23:12:51

Eve

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When I try to log in I get the message that I am already logged in but when I click on something else like my lair I am logged out again...

What I do is click on log out when I get the message that I am already logged in and that solves it but it is still rather annoying to have to do that.
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Logging In
Apr 10, 2017 02:03:07

ReZonancE

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sigh, things were less broken before you supposedly "fixed" the login system

if you just made it so half the site wasn't on this www1 domain that would fix the problem
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Logging In
Apr 10, 2017 05:54:44

ArcaneShadows

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Same thing keeps happening to me. So frustrating!
Free Art (please criticize me) : http://www1.flightrising.com/forums/cc/2259378
Logging In
Apr 10, 2017 06:24:14

Semirhage

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ReZonancE wrote on 2017-04-10:
sigh, things were less broken before you supposedly "fixed" the login system

if you just made it so half the site wasn't on this www1 domain that would fix the problem

They know this. They're working on migrating the site.

To add to the bug report thread, I am having the same issue. It appears I'm logged in when I come to the site in the morning but if I click on anything but the home page it has me logged out again. I have to go back to the home screen, log out and log back in to fix the problem.
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Logging In
Apr 10, 2017 06:56:47

CrystalBones

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I've also been having the same problems, but I can't get to any of the non www1 pages logged in while on my phone, and I can hardly get on my computer. I've tried anything I could to fix it, but I can't.
Logging In
Apr 10, 2017 07:23:23

aceisnotamused

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I logged in and it said something along the lines of "error. you can't sign in"
"This should be reported in the bug forum"

I reloaded the page and I was logged in??
um hi
Logging In
Apr 10, 2017 12:04:12

Mutron
Administrator

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@Aust @Eve @ReZonancE @ArcaneShadows @Semirhage @CrystalBones

We just made a change that will hopefully address some of these problems. In most cases, instead of getting "Already Logged In" you will instead get a page that will automatically refresh your session for the non-www1 half of the site.

Please let me know if this improves anything for you -- I am sorry for the frustration you have been experiencing in the mean time!
Flight Rising Engineering Team

Flight Rising Policies & Support Articles
Logging In
Apr 10, 2017 14:29:07

CrystalBones

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Its working for me now, thanks @Mutron
Logging In
Apr 11, 2017 06:34:32

Semirhage

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Hi @Mutron. I'm still broken. I've provided screenshots below. The gap in time is because I took a video between them but failed to upload it so pictures is all I can give you. I have my login set to remember me and after I encounter this error I go back to the home screen where I'm logged in, log out and log back in and it works fine the rest of the day.

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