Announcements & News
The latest announcements and Flight Rising news.
TOPIC | Optimization Work
[center][img]http://flightrising.com/dropbox/tinkering.png[/img][/center][br] [center][size=5][b]September 5th[/b][/size][/center] We have reenabled login on all pages on the site. [b]We are still working on the login issue[/b], but this should provide a temporary way for those who were stranded during optimizations to access the site again. [b]Note:[/b] [LIST] [*]Logging on on http://www1.flightrising.com/ [i]should[/i]*** log you into all areas of the site. [*]Logging in on a non www1 page (dragon pages, forums, marketplace, ect) will only log you into non www1 pages. You will need to log in a second time from the main page to access the remaining areas of the website. (front page, message center, world map, ect.) [/LIST] ***[size=2]because it is not operating this way for everyone, we are reenabling the old login system until we resolve the issue.[/size][more] [br][br] ------------------------------------------------------ [br][br] [center][size=5][b]September 4th[/b][/size][/center] If you are experiencing login issues with Flight Rising, we would like to gather some raw information from you to help us construct a better picture of the types of browsers affected. [b]The most common issue at present is being able to log in and interact with pages like the index and message center, but being treated as logged out on any other page of the site.[/b] Please leave a reply in the [b][url=http://flightrising.com/main.php?board=bug&id=1185722&p=mb]following thread[/url][/b] in our Bug Report Forums in the format listed in the opening post. Thank you! [br][br] ------------------------------------------------------ [br][br] [center][size=5][b]Sept 3, 2014[/b][/size][/center] We no longer need the maintenance lock-out to be active while we work on our changes. [b]Players may log in and play as normal[/b]. There are a few issues we are still working on, so please bear with us. In the meantime, please be aware of the following outstanding issues - we will be resolving these, but for now these are active, known issues: [LIST] [*]If you are having difficulty logging in, please see the instructions below from September 2nd. In most cases, following these instructions will allow you to log in and play. [*][s]If you send two or more stacks of the same item through the message center, the recipient will only see one stack when they go to collect it. However, all the stacks included are sent. When "take all" is pressed, you will collect all the stacks and they will be deposited in your hoard. The "one stack only" is a display issue only. No items are lost.[/s] [b]This issue has been resolved.[/b] [*][s]When sending a message through "contact us", no [i]message sent[/i] confirmation is provided; however, you should be e-mailed a copy of your ticket, and your e-mail is still received by our support team.[/s] [b]This issue has been resolved.[/b] [*]If you send a message through the message center without a subject or message, no "error" message is provided, and your message becomes blanked out. [*][s]Attaching items in the message center may take several seconds to load the item attachment window.[/s] [b]This has been adjusted and should see performance improvement, but we are still monitoring this.[/b] [/LIST] [s]Hello everyone, We are experiencing some issues tied to yesterday's programming updates relating to our message center. We are going to be putting the site into maintenance mode to address some of these issues. Thank you.[/s] [br][br] ------------------------------------------------------ [br][br] [center][size=5][b]Sept 2, 2014[/b][/size][/center] We’ve implemented many back-end changes around the site today, and are monitoring to see how they will affect future performance. Here are a few considerations after our work: [LIST] [*]If you cannot access the site or are experiencing links that lead to incorrect locations, please [url=http://www.wikihow.com/Clear-Your-Browser's-Cache]clear your cache[/url] and try again. This will resolve most of the issues related to today’s changes. [*]If you are logged into www1pages but not the rest of the site, visit the main page, log out, then log back in.[LIST] [*][b]Update:[/b] If the above does not work, please log out, uncheck remember me, and log back in [/LIST] [*]If you are redirected to www1,[u] it is okay![/u] This is a valid FR url tied to our work today! [*] We've made some changes to logging in. At this time, players will only be able to log in from the index and www1 pages. [*]After items have been collected from the message center, they will leave a "receipt" showing the item that the message once contained. This is working as intended and is for player reference. [/LIST][more] [b]If you are experiencing any issues, please feel free to include your [url=http://flightrising.com/main.php?p=mb&board=bug&id=1184289]report in this thread[/url]. Please be as descriptive as possible with how you encountered the problem, with reproduction steps if possible. Thank you! [/b]
tinkering.png


September 5th

We have reenabled login on all pages on the site. We are still working on the login issue, but this should provide a temporary way for those who were stranded during optimizations to access the site again.

Note:
  • Logging on on http://www1.flightrising.com/ should*** log you into all areas of the site.
  • Logging in on a non www1 page (dragon pages, forums, marketplace, ect) will only log you into non www1 pages. You will need to log in a second time from the main page to access the remaining areas of the website. (front page, message center, world map, ect.)

***because it is not operating this way for everyone, we are reenabling the old login system until we resolve the issue.






September 4th


If you are experiencing login issues with Flight Rising, we would like to gather some raw information from you to help us construct a better picture of the types of browsers affected. The most common issue at present is being able to log in and interact with pages like the index and message center, but being treated as logged out on any other page of the site.

Please leave a reply in the following thread in our Bug Report Forums in the format listed in the opening post. Thank you!






Sept 3, 2014


We no longer need the maintenance lock-out to be active while we work on our changes. Players may log in and play as normal. There are a few issues we are still working on, so please bear with us. In the meantime, please be aware of the following outstanding issues - we will be resolving these, but for now these are active, known issues:
  • If you are having difficulty logging in, please see the instructions below from September 2nd. In most cases, following these instructions will allow you to log in and play.
  • If you send two or more stacks of the same item through the message center, the recipient will only see one stack when they go to collect it. However, all the stacks included are sent. When "take all" is pressed, you will collect all the stacks and they will be deposited in your hoard. The "one stack only" is a display issue only. No items are lost. This issue has been resolved.
  • When sending a message through "contact us", no message sent confirmation is provided; however, you should be e-mailed a copy of your ticket, and your e-mail is still received by our support team. This issue has been resolved.
  • If you send a message through the message center without a subject or message, no "error" message is provided, and your message becomes blanked out.
  • Attaching items in the message center may take several seconds to load the item attachment window. This has been adjusted and should see performance improvement, but we are still monitoring this.

Hello everyone, We are experiencing some issues tied to yesterday's programming updates relating to our message center. We are going to be putting the site into maintenance mode to address some of these issues. Thank you.






Sept 2, 2014

We’ve implemented many back-end changes around the site today, and are monitoring to see how they will affect future performance. Here are a few considerations after our work:
  • If you cannot access the site or are experiencing links that lead to incorrect locations, please clear your cache and try again. This will resolve most of the issues related to today’s changes.
  • If you are logged into www1pages but not the rest of the site, visit the main page, log out, then log back in.
    • Update: If the above does not work, please log out, uncheck remember me, and log back in
  • If you are redirected to www1, it is okay! This is a valid FR url tied to our work today!
  • We've made some changes to logging in. At this time, players will only be able to log in from the index and www1 pages.
  • After items have been collected from the message center, they will leave a "receipt" showing the item that the message once contained. This is working as intended and is for player reference.

If you are experiencing any issues, please feel free to include your report in this thread. Please be as descriptive as possible with how you encountered the problem, with reproduction steps if possible. Thank you!


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